McDonald's

3.6
810 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
306 Cox Creek Pky, Florence, AL
35630, United States

Hours

Reviews

3.6
810 reviews
5 stars
302
4 stars
169
3 stars
160
2 stars
55
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and incorrect orders, leading to a frustrating experience.

Food Quality

Many reviews mentioned food being cold, overcooked, or poorly prepared, with some customers expressing disappointment in the overall quality.

Staff Attitude

Several customers noted unprofessional and unfriendly behavior from staff, impacting their dining experience negatively.

Positive Experiences

Despite the negative feedback, some customers highlighted positive interactions with specific staff members and enjoyed certain menu items.
  • IJ
    Imoral juptorion
    Dec 23, 2025
    5.0
    It is a McDonald's
  • ER
    Ethan Riley-Hebenheimer
    Dec 19, 2025
    2.0
    Slowest McDonald’s I’ve ever been to. It would be faster to drive across town and back than to get your food at this location
  • SV
    Stephen Vinson
    Dec 6, 2025
    1.0
    Absolute trash spent 20 minutes in line just to be told my code didn't work to come inside. Go inside to be told by a kid that they dont do mobile orders inside 🤣 place couldn't get 3 dollars worth of cheese burgers to be. I'll never be back and you should do the same
  • AN
    Ashley Nunley
    Oct 10, 2025
    5.0
    💜💜💜💜💜💜💜💜💜💜💜💜💜
  • CC
    Christphor Crosslin
    Sep 14, 2025
    2.0
    Had to place two separate orders even though I ordered 2 of the same meals only one was placed had to wait for my meal, food was dry and over cooked, no ice for the drinks. And the drinks have a weird after taste like the drink machine hasn't been cleaned right. Same for most Macdonalds from Russellville to here none have staff that cares about the condition of the food just tossed in a bag and the number be called. This is the worst of most of the McDonald's ive eaten at lately wasn't worth the stop and till the drink fountains get set by someone who knows how drinks taste is nothing but carbonation. Most of the workers have a look of dont care to be here. Really not worth the price we have to pay for sub-par food and service. Like I said its all the places ive eaten just in the last couple weeks all but this mcdonalds is the worst of them all so far. A rip off

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 306 Cox Creek Parkway in Florence, AL?

McDonald's is open daily from 6:00 AM to 11:00 PM.

During what hours is the drive-thru at McDonald's available?

The drive-thru is open daily from 6:00 AM to 11:00 PM, providing extended convenience.