Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
951 reviews
5 stars
351
4 stars
188
3 stars
171
2 stars
70
1 star
171
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness Issues
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and rodent sightings.
Food Quality
While some customers enjoyed the food, many complained about it being cold, improperly prepared, or not fresh.
Staff Behavior
Several reviews mentioned unprofessional behavior from employees, including arguing and disrespectful interactions with customers.
Inconsistent Experience
Customers noted a wide range of experiences, from excellent service at times to consistently bad service, indicating a lack of reliability.
- CDCarleigh DozierNov 11, 20255.0This McDonald’s is top notch. Every single time we go through here (which is often… we live close lol) the staff is so so kind and so helpful. The food is fresh, and our order is usually correct. Best McDonald’s in the entire area!
- ATAmber TylkaOct 26, 20251.0Slow, fries were way over salted.
- JRJacqui RichmondAug 26, 20255.0Grandkids always love Mickey Ds...
- MMMiguelAug 24, 20251.0Horrible service and cant seem to get a simple order correct. just go to the location in florence blvd. again aviod these location
- GPGiver PriceAug 21, 20251.0My girlfriend went to the bathroom there and she told me to give my phone because she didn’t have hers and she wanted to take a photo of dried up poop all of the floor and toilet and a worker or a freind of the worker said “they know it’s there can you please not take any photos” excuse me? Yall are saying she can’t take a photo of smth that should’ve been taken care of a long time ago because it was DRIED UP on the floor. That is insane. They also had water in their soap to make it last longer. Disgusting
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1155 N Wood Ave, Florence, AL?
McDonald's is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available from 7:00 AM to 9:30 PM on most days, extending to 10:30 PM on Fridays and Saturdays.
What delivery and pickup options does McDonald's at this location offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I place an order for pickup or delivery?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there any nearby places I can visit before or after my meal at McDonald's?
Yes, nearby places include Mom's - at Seven Points for shopping, Pretty by Coco beauty salon, and North Wood Social restaurant and bar.
Is there public transit or other amenities near McDonald's to help customers visit?
While specific transit stations are not listed, customers can easily access nearby shops such as Autographs antique store and Bragwell Barber Shop, making it convenient to combine visits.
What other dining options are close to McDonald's at 1155 N Wood Ave?
Nearby dining options include Wok N Roll, a Chinese and Asian restaurant, and Haven Health Bar for a varied menu.
Does this McDonald's location offer any rewards or special offers?
Yes, customers can earn points for free food with MyMcDonald's Rewards, accessible at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.