Five Guys

4.4
996 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2881 Florence Blvd. in Florence is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2881 Florence Blvd., Florence, AL
35630, United States

Hours

Reviews

4.4
996 reviews
5 stars
649
4 stars
208
3 stars
77
2 stars
30
1 star
32

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they are often fresh and delicious, though some mentioned issues with greasiness and lack of seasoning.

Service Speed

While many reviews highlighted fast service, some customers experienced delays and disorganization during their visits.

Cleanliness

The restaurant is frequently described as clean, although there were a few complaints about unsanitary conditions and employee hygiene.

Pricing

Many customers found the prices to be high, with several comments suggesting that the value does not match the cost.

Customer Experience

Overall, the customer experience varies, with some praising the staff and atmosphere, while others reported issues with order accuracy and management response.
  • CC
    Christina
    Nov 15, 2025
    3.0
    They added what they call a patty melt but it's basically a piece of meat between two buns turned the opposite way for $8. It was definitely not worth $8. Price goughing at its finest. I had only took 2 bites out of the sandwich before I took the picture.
  • JF
    John Fleskes
    Nov 14, 2025
    1.0
    I ordered a small burger and drink to go. Both drink machines were being cleaned then broke upon restart. They refunded my drink oddly in cash. I guess they don’t mind the cc fees. Got around the block and opened my order. Double burger. It was like they soaked it in water. I took one bite. Inedible. My pup enjoyed the patties.
  • KC
    Kim Chambers
    Sep 24, 2025
    5.0
    Very good food and staff
  • ED
    Emily dessommes
    Aug 30, 2025
    5.0
    I mean this place is the best 5 guys I’ve been to, incredible and fast service, they always give you an abundance of french fries in the bathrooms are so clean
  • JB
    Jonathan Boston
    Aug 22, 2025
    3.0
    Fries are awesome and you get alot of them. Burger not so much. Wrapper was so greasy i couldnt hardly get it out the bag and when i did it was literally a steady stream of grease and something that resembled soapy water. Was ridiculous! Strain your toppings before throwing them on bread maybe?

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.