Dunkin'

2.6
220 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Florence, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1531 Florence Blvd, Florence, AL
35630, United States

Hours

Reviews

2.6
220 reviews
5 stars
71
4 stars
14
3 stars
8
2 stars
18
1 star
109

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and negative attitudes from employees.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.

Product Availability

Many customers expressed frustration over the store frequently being out of stock on various items, including donuts and coffee.

Speed of Service

Customers consistently noted slow service, with long wait times both in the drive-thru and inside the store.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and unkempt dining areas.
  • GG
    glockkocker
    Oct 24, 2025
    1.0
    15 bucks for a dozen day old (or more) donuts??? Should've went to Walmart!
  • AT
    Anna Tippett
    Oct 22, 2025
    5.0
    The staff were all friendly and helpful, and my coffee and donut were great. I spent some time working at a table while in between doctor appointments, and it was an enjoyable and productive experience. Also, the music playlist they had was great! I enjoyed listening to it while I worked.
  • MH
    Mary Hamrick
    Oct 17, 2025
    5.0
    So far I have had only good to great experiences. Great donuts and coffee with friendly service!
  • RC
    Rachel Coale
    Sep 19, 2025
    1.0
    The new managers speak to people like they are children. Very disrespectful and dont own up to wrong orders.
  • TR
    Thrasher Russell
    Sep 16, 2025
    1.0
    I go in order pay for my food. Leave and get back to my job and my food is wrong... I ordered a grilled cheese at bacon and loaded hash browns. Had no bacon on my grilled cheese and no cheese on my hash browns (whats loaded) called and the mgr told me I had to come back in order to get my food fixed. She couldn't take my name over the phone. This is why I stopped going there. I paid for what I ordered and didnt get what I ordered and u want me to come back bc of ur mistake. Never again!!!!! This was the Florence store.

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Florence, AL?

This Dunkin' location is open daily from 5:00 AM to 8:00 PM.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch meals.