Brand Certified
Dunkin'
2.6(228 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
1531 Florence Blvd, Florence, AL
35630, United States
Certified by Dunkin' • Feb 22, 2026
(256) 960-9424
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Florence, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
2.6
228 reviews
5 stars
74
4 stars
14
3 stars
8
2 stars
21
1 star
111
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported consistent issues with incorrect orders and missing items, leading to dissatisfaction.
Customer Service
Many reviews highlighted rude and unprofessional staff, with several customers feeling disrespected during their interactions.
Speed of Service
Customers frequently complained about slow service, with long wait times in both drive-thru and in-store experiences.
Product Availability
The location was often out of various menu items, frustrating customers who had specific orders.
Cleanliness and Maintenance
Several reviews mentioned dirty conditions in the store and inadequate management oversight.
- AOAlan OlsonFeb 4, 20262.0I went Sunday for donuts. They hard 3 different types. None of witch I wanted. I left with out purchasing anything.
- NNNoelleFeb 2, 20262.0This morning I made an order through the mobile app and when I arrived to pick up my order they tried telling me that I never placed an order and they started to not give me my drink until I had to let them know that the money has already came out of my bank account then the girl stated well I guess I’ll give you the drink even though nothing has popped up.
- MSMindy SelphJan 4, 20262.0Unfortunately, I have given this location one too many chances hoping the food and coffees will get better. Three times I have ordered a toasted bagel, each time the bagel has been a rock hard. I pay extra for cream cheese, which they barely put any on. Its ridiculous! We also ordered snackin' bacon, which was very soft and fatty. The coffee was decent this last time. Service is always very slow at this location, even when there are no customers. Unfortunately, we won't be going back to this location... Its too expensive for cold, old food to which they cannot make correctly.
- KKKarsen KelleyDec 26, 20251.0I am extremely disappointed with my recent visit to Dunkin’. I ordered an iced coffee with 5 creamers and 4 caramel swirls, but the drink I received was much darker than what you would expect with that amount of creamer and flavoring. This is not what I ordered or paid for, and the lack of accuracy has left me very dissatisfied. Because of this experience, I do not plan to return for a long time. It is unfortunate because I enjoy Dunkin’ but I cannot support a brand that is this unprofessional.
- DGDayson G.Dec 19, 20251.0Had to wait nearly 40 mins in the drive thru with no one in line and maybe one customer inside. Multiple employees inside. Multiple people talking on drive thru headsets at the same time. Staff seemed to be genuinely struggling with something. Better management needed or more help.
Frequently Asked Questions About Dunkin'
What are the operating hours of this Dunkin' location in Florence, AL?
This Dunkin' location is open daily from 5:00 AM to 8:00 PM.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services.
Where is this Dunkin' located in Florence, AL?
It is located at 1531 Florence Blvd, Lauderdale, Florence, AL 35630, USA.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What are some of the popular menu items or specialties at this Dunkin'?
Popular specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Does this Dunkin' location have a drive-thru?
Yes, this location features a drive-thru for convenient service.
How can customers pay at this Dunkin'?
Customers can pay using debit and credit cards.
Are there other coffee shops nearby that customers might visit before or after Dunkin'?
Yes, nearby coffee shops include The Coffee Place Florence and another Dunkin' location, offering additional options for coffee lovers in the area.
What nearby restaurants are close to this Dunkin' for customers looking for more dining options?
Nearby restaurants include Whataburger, Taqueria El Paisano, Taqueria Juarez Restaurant y Tienda, McDonald's, and Little Caesars Pizza, providing a variety of fast food and Mexican cuisine options.
Are there any local service or shopping businesses near this Dunkin' that customers might find useful?
Yes, customers can find nearby services and shops like Lucky Dog Self Wash and Spa, We Buy Gold pawn shop, Shoals Nail & Spa, CVS Pharmacy, AutoZone, and Big Lots for various needs.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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