Brand Certified
Chipotle Mexican Grill
3.2(143 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
311 Cox Creek Pkwy, Florence, AL
35630, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(256) 956-4670
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/al/florence/311-cox-creek-pkwy?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4862
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Florence AL is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.2
143 reviews
5 stars
56
4 stars
12
3 stars
12
2 stars
26
1 star
37
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with cold, stale, or poorly prepared food, including undercooked rice and overly salty dishes.
Service Issues
Numerous reviews highlighted rude or unhelpful staff, as well as problems with order accuracy and responsiveness.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and trash present, impacting the dining experience.
Inconsistent Experience
While some customers enjoyed their meals and praised the staff, many others had negative experiences, indicating a lack of consistency in service and food quality.
- MBMisty BakerJan 28, 20262.0I went there the other day and got food and I’ve never had this problem with them. I got home and started to eat and it was cold and I couldn’t eat it I had to throw it away. I’ve tried to use the app or call to get it fixed and no one will message me back bout it at all to fix it. This is the second time actually this has happened.
- TMThe Soulful Mind MeditationJan 22, 20262.0You have to go in and watch them make your food or they try to cheat you. For some reason, they managed to forget my meat, some how. How, I don’t know.
- MBMilly BaineJan 20, 20262.0Idk why I keep coming here. No one that works here wants to work here. A few months ago when I was pregnant, my husband came to get me a burrito at like 9:45 pm and they acted like he was asking them to move the Earth. Just don’t be open until 11 pm if you’re shutting things down over an hour before close? I just got a to-go burrito and they were so unfriendly and the burrito had salsa and sauce all over the outside. Begging y’all to at least pretend you’re interacting with human beings.
- ARAttica RayJan 17, 20262.0Our burritos tasted like they came out of the fridge and weren’t microwaved long enough. Cold in the center. Please just heat my food up next time, that’s all I ask
- TĖł tøńäJan 2, 20265.0Great burritos 😁
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Florence, AL?
Chipotle Mexican Grill in Florence, AL is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Florence, AL?
It is located at 311 Cox Creek Pkwy, Lauderdale, Florence, AL 35630.
What types of food does Chipotle Mexican Grill offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill have an online ordering option?
Yes, you can order online through their website or app using the links provided, such as https://order.chipotle.com/ or the Chipotle app.
How does Chipotle Mexican Grill ensure the quality of their ingredients?
They use only 53 real ingredients and follow 'Food with Integrity' principles by sourcing from farms that adhere to humane and sustainable practices.
Can I earn rewards or get exclusive offers at Chipotle Mexican Grill in Florence?
Yes, by signing up for Chipotle Rewards you can get exclusive offers and earn free food.
What nearby restaurants can I visit before or after dining at Chipotle Mexican Grill?
Nearby restaurants include Texas Roadhouse (steakhouse), Panera Bread (cafe and bakery), McDonald's (fast food), Taziki's Mediterranean Cafe (Mediterranean and Greek cuisine), and ZENSHI Handcrafted Sushi (Asian restaurant).
Where can I find nearby coffee shops around Chipotle Mexican Grill in Florence?
Nearby coffee shops include Panera Bread, Books-A-Million, Joe Mugg's, and 7 Brew Coffee, all great spots to grab a coffee before or after your meal.
Are there convenient banking services near Chipotle Mexican Grill in Florence?
Yes, nearby banking options include Bank Independent and First Metro Bank, which can be useful if you need financial services during your visit.
How can I contact Chipotle Mexican Grill in Florence for inquiries or feedback?
You can contact them by phone at +1 256-956-4670 or via email at AL.4862.Florence@chipotle.com.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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