Numerous customers reported poor service, including long wait times for orders, inattentive staff, and rude behavior from management and servers.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about overcooked wings, cold meals, and incorrect orders.
Atmosphere
The restaurant was often described as too loud, making it difficult for customers to communicate, which detracted from the dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and enjoyed the food when it was prepared correctly.
Management Concerns
Several reviews criticized management for their handling of service issues and perceived favoritism, leading to a negative impression of the establishment.
HP
Holly Preexisting
6 days ago
5.0
Always great food and survice!!!!
CM
Christopher Mitchell
Nov 10, 2025
2.0
Sat at the bar and we ordered our food rite away. Took for ever to get our food, when we got it it was cold and one of us was told our fries would be done in 1 min. We were almost finished with our food when fries arrived. When we were ready to check out she took our cards and set them by register and walked off and took care of other tables. Definitely won't sit at the bar if this bartender is working!
ZS
Zhay Sisseck
Nov 8, 2025
1.0
This was the worst experience we’ve ever had here, we waited over an hour for our food, our food come out cold, half our table got their food and 10 minutes later the other half come out. We had to ask for napkins and refills several times before we finally asked another server and I get it, it was a Saturday night they were semi busy but our server just did not care and it was obvious.
SP
Shelita P
Nov 6, 2025
5.0
Our server Katelynn was amazing‼️‼️Her customer service skills and being attentive to her customers was absolutely great!!
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Florence, AL specialize in?
Buffalo Wild Wings in Florence, AL is known for award-winning Buffalo-style wings available in 26 different sauces and seasonings.
What are the operating hours of Buffalo Wild Wings located at 2870 Florence Boulevard?
The restaurant is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday.
Is Buffalo Wild Wings in Florence currently open or closed?
Buffalo Wild Wings in Florence is currently open.
Where is Buffalo Wild Wings located in Florence, Alabama?
It is located at 2870 Florence Boulevard, Florence, AL 35630, United States.
How can I contact Buffalo Wild Wings in Florence for reservations or inquiries?
You can contact Buffalo Wild Wings at +1 256-740-8464.
Can I order takeout or visit Buffalo Wild Wings as a sports bar in Florence?
Yes, Buffalo Wild Wings in Florence functions as both a sports bar and a takeout restaurant, offering chicken wings and more.
Are there any hotels nearby Buffalo Wild Wings where visitors can stay?
Yes, Quality Inn Florence East, Quality Inn, and Holiday Inn Express and Suites are nearby hotels where visitors can stay.
What other restaurants are near Buffalo Wild Wings in Florence?
Nearby restaurants include Logan's Roadhouse, Outback Steakhouse, Twisted Tenders, Sonic Drive-In, Ruby Tuesday, Captain D's, and Panda Express.
Are there automotive services or stores close to Buffalo Wild Wings?
Yes, nearby options include Shell Rotella, Advance Auto Parts, O'Reilly Auto Parts, Express Oil Change & Tire Engineers, and Penske Truck Rental.
Can I find retail stores and other services near Buffalo Wild Wings in Florence?
Yes, nearby retail stores and services include Kmart, PetSmart, Academy Sports + Outdoors, Mattress Country by Bedzzz Express, Bedzzz Express, and Bank Independent.