Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Mixed reviews on customer service; some employees are praised for friendliness while others are reported as rude and dismissive.
Food Quality
Food quality is inconsistent; many customers enjoy the biscuits and chicken, but there are complaints about old or improperly cooked items.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders reported by multiple customers.
Speed of Service
Service speed varies; some customers report quick service while others experience long wait times and delays.
Cleanliness
General cleanliness is noted positively, but some reviews mention issues with food preparation and serving conditions.
SH
Stratton Holt
3 days ago
5.0
This place is great. I love everything about this place especially the music.
DH
Doug Harper
Nov 17, 2025
5.0
Two sausage biscuits and coffee.
JD
Justin Daniels
Nov 13, 2025
5.0
Love the food here at Bojangles! Its the only place I go for fried chicken!
SS
Sheila Solly
Nov 12, 2025
5.0
Best biscuits hands down. Bo's never disappoints.
AP
Ava Price
Oct 28, 2025
5.0
There was this one girl that looked younger and she was super short with brown hair I’m pretty sure and she gave the best costumer service. She kept on checking on everyone and was super nice to a baby that sitting next to me and my bf. I didn’t catch her name I wish I did. The food was nice and fresh. I will 100% recommend this bojangles! Next time if I catch her name I will write a goo review on here about her she was amazing!!!!
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are the operating hours of Bojangles in Florence, AL?
Bojangles is open daily from 5:30 AM to 10:00 PM.
Does Bojangles offer breakfast, lunch, and dinner?
Yes, Bojangles serves breakfast, lunch, and dinner every day.
Can I order food from Bojangles online?
Yes, you can order food online through the Bojangles website or their mobile app available on iOS and Android.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Visa, MasterCard, and travelers checks as payment methods.
Does Bojangles offer catering services?
Yes, Bojangles provides catering services for events and gatherings.
Is there seating available at Bojangles and do they welcome families?
Yes, Bojangles has seating available and welcomes families at their restaurant.
Does Bojangles have a drive-through and restroom facilities?
Yes, Bojangles offers a drive-through service and has restrooms for customers.
Are there nearby places to visit before or after dining at Bojangles?
Yes, nearby places include Cracker Barrel Old Country Store for breakfast and brunch, Hibachi Steak House for Japanese dining, and Mongolian Grill & Buffet for Chinese and Mongolian cuisine.
What local services and shops are close to Bojangles in Florence, AL?
Nearby you'll find services such as Freeway Insurance, The UPS Store 6145 for shipping, and shops like Factory Connection for clothing and Bargain Hunt for discount shopping.