Arby's

4.1
466 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1610 Florence Blvd, Florence, AL
35630, United States

Hours

Reviews

4.1
466 reviews
5 stars
244
4 stars
129
3 stars
44
2 stars
16
1 star
33

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers enjoying specific items while others reported issues like cold or poorly prepared food.

Customer Service

Customer service experiences vary widely; some praised friendly staff while others reported rudeness and mistakes with orders.

Cleanliness

Concerns about cleanliness were noted, with some customers mentioning unsanitary conditions and others reporting clean environments.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to dissatisfaction among customers.
  • LR
    Levi Ray
    Dec 22, 2025
    5.0
    Great service!! Super friendly woman working in drive-thru. We will definitely be back!!
  • JA
    Juan Thomas Herrera Andino
    Dec 15, 2025
    5.0
    Great food
  • AA
    al acran
    Dec 2, 2025
    1.0
    Not a good Arby's. Not very clean and sometimes the food is old. Some of the employees look at you like you're not supposed to be there, and half the time they get your order wrong.
  • JR
    Joseph Russell
    Nov 9, 2025
    1.0
    I ordered a meal, that came with sauce and I went home shortly after to find out there was no sauce, I figured they had forgotten so I drive back, just to find out they're out of said sauce, and was not informed of this initially
  • DE
    David Eaton
    Oct 27, 2025
    1.0
    I went by tonight and 10/27/25 I ordered a honey mustard chicken strip and ranch chicken wrap and a small fry. I get home to have 1 wrap and I called back and the female who answered said oh yeah that’s my fault and proceeded to hang up. So I will never go back if that’s the classless employees they hire.