7 Brew Coffee

4.7
284 reviews

About

Coffee ShopCafeRestaurant
7 Brew is a one-of-a-kind drive-thru concept that offers a fun and energetic vibe, along with a wide array of coffee beverages, infused energy drinks, Italian sodas, smoothies, teas, and milkshakes.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Drive-throughAvailable

Location

7 Brew Coffee
344 Cox Creek Pkwy, Florence, AL
35630, United States

Hours

Reviews

4.7
284 reviews
5 stars
253
4 stars
7
3 stars
3
2 stars
10
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, with many specific mentions of employees like Parker, Mya, and Leah for their outstanding service.

Quality of Drinks

The coffee and drinks received high marks for taste and customization options, with many customers expressing satisfaction with their orders.

Atmosphere

The overall vibe of the location is described as uplifting and fun, contributing to a positive customer experience.

Speed of Service

Despite long lines, many reviews noted that the service was quick and efficient, allowing customers to receive their orders in a timely manner.

Menu Clarity

Some customers expressed frustration with the menu accessibility and clarity, suggesting improvements could be made in this area.
  • SS
    Sabrenia
    4 days ago
    2.0
    IF YOU DO DOORDASH, DO NOT USE YOUR DASHER CARD THAT YOUR MONEY GOES ON AT FLORENCE!! THEY ARE LIABLE TO REFUSE YOU! I used to absolutely love 7 brew but since they got this new system it has messed everything up. I have been a regular since the day they opened going just about everyday with the same card. Never had any issues until new system. I have had to contact customer service several times. There have been times I’ve been charged double and the manager (Alex) never wants to refund. always say they can’t do anything about it. Yet I’ve had a different manager refund a double charge before & she was happy to help and was very nice. BUT now They don’t want to take my card because it’s a dasher card. I have used that same card since they opened. Customer service has already told me I could use the card but the store absolutely refused to run it yesterday & this isn’t the 1st time. I literally used the card the day before for the ornament, then I go through for the 2 for $8 and they would not even take the card from my hand to scan it. I was like you’ve got to be kidding me, CS already said I could use this card and I just used it just the day before. I even showed them my transaction where it showed where I’ve been using it there and the email from CS stating I could use my card and they still refused to take it from my hands. I let them know this was absolutely ridiculous and I shouldn’t have to be contacting customer service every other day because one day they take my card and the next they don’t! Could not tell you how many times I’ve had to message CS since the new system. Customer service and this locations need to get it together.
  • LS
    Lauren Shell
    Dec 2, 2025
    5.0
    Went through the line on Thanksgiving and there was a very long line, but the girl who took our order, Tara, was so sweet and helpful. We got our drinks in much less time than we expected to.
  • KA
    Kimberly Ayala
    Oct 31, 2025
    1.0
    i love 7brew down!! BUT i went this morning and when she handed me my drinks they already looked half drank 😐😐😐😐 and i asked for cold foam and i drove 7min max to my job, and the cold foam on all 4 drinks is already gone.
  • SL
    Sadie Lefitz
    Oct 21, 2025
    5.0
    Although I don’t drink coffee, 7Brew has always been a go to wherever I am for teas and other goodies! I was traveling through and was impressed by the customer service and cleanliness of the store. Parker was a doll and my tea was refreshing!
  • JB
    Jonathan Bigham
    Oct 20, 2025
    5.0
    One of the best places to brew up a great morning for you. Enjoyed a wonderful iced chai latte today as per requested by Parker Keaton. She was such an outstanding employee; the system must have been glitches today because ther was trouble accessing my previous orders, but Parker was there to save the day! Thanks Parker, and thank you 7brews!

Frequently Asked Questions About 7 Brew Coffee

What types of beverages does 7 Brew Coffee offer?

7 Brew Coffee offers a wide array of coffee beverages, infused energy drinks, Italian sodas, smoothies, teas, and milkshakes.

What are the operating hours of 7 Brew Coffee?

7 Brew Coffee is open from 5:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:30 AM to 11:00 PM on Friday and Saturday.