Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback on customer service is mixed; while some employees are praised for being friendly and professional, others are reported as rude and unhelpful.
Food Quality
Many customers appreciate the freshness and taste of the food, but there are numerous complaints about cold, stale, or incorrect orders.
Cleanliness
Several reviews mention cleanliness issues, particularly in the dining area and restrooms, with some customers expressing concern over unsanitary conditions.
Speed of Service
Service speed varies; some customers report quick service, while others experience long wait times and delays in receiving their orders.
Management
There are mixed reviews about management; some managers are noted for their professionalism and helpfulness, while others are criticized for poor handling of issues.
AH
Austin Harman
Nov 1, 2025
1.0
Arrived today at 415 ordered a medium meal an additional 10 nuggets Large drink and small frosty. Was asked to move up. When she came out I stated I just needed the medium drink. The older lady asked didn’t she hand it to me I stated no (she only handed the large and frosty) she came back out with a Large and rudely handed it to me stating she just made another that she knows she gave me my drink. I tried to let her know I just needed the medium not the large which she replied I asked for a large.
To the old lady working 11/1 at 415pm at the pickup window hope your day gets better. Like my 7-year old said… she’s rude maybe she didn’t get enough candy yesterday so she’s not happy.
If indeed you ring me up wrong you could’ve stated that I would have bought an additional.
JS
Jack Spicer
Oct 29, 2025
3.0
Cold Fries Every Time
NG
Nikole Gore
Oct 16, 2025
5.0
Our fave thing at Wendy's - the breakfast croissant sammies with the breakfast fries, and their chili!!!! We never expect good customer service at fast food anymore, it is what it is...BUT, the team here has always been nothing but exceptional. I don't eat a lot of fast food but Wendy's will always have my heart, esp. the one here!!!
TW
Tia Wade
Sep 17, 2025
5.0
I absolutely love Wendy’s ! Allan is the best! He is so professional and so kind hearted . Give him a raise !!!
CC
Christopher Blackwell (C)
Sep 16, 2025
4.0
For the price you can't go wrong with Wendy's when it comes especially the fast food because I cannot speak for the B for how much beef is in a Patty but I can't speak for every Wendy's I go to it's always fresh crisp lettuce and tomato pickles onions all of that are very fresh and soft. You definitely get what you pay for and then some
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fairhope, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fairhope, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (251) 990-6470.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 334 - Fairhope Wendy’s serve breakfast?
Yes, this Wendy’s location in Fairhope, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Fairhope?
The drive-through is open every day from 7:00 AM to midnight (00:00).
Does this Wendy's location serve breakfast?
Yes, Wendy's in Fairhope serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's?
Yes, delivery is available. You can check availability and place orders via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options does Wendy's Fairhope accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Fairhope if I have questions or feedback?
You can call them directly at (251) 990-6470 or reach out via the Wendy's Contact page or Customer Satisfaction Survey online.
Where can I find the menu and prices for Wendy's Fairhope?
Menu and pricing are available on order.wendys.com or via the Wendy's mobile app after selecting this location.
Does Wendy's Fairhope have drive-thru and dine-in services?
Yes, this location offers drive-thru, dine-in, takeout, and delivery services.
Are there nearby restaurants where I can visit before or after Wendy's?
Yes, nearby restaurants include Waffle House, Market By the Bay, Ox Kitchen, and Soulful Deli which offer various dining options such as breakfast, seafood, American cuisine, and deli foods.
What nearby services or stores could be useful when visiting Wendy's Fairhope?
Nearby you can find Sherwin-Williams for hardware needs, Advance Auto Parts for automotive supplies, and UPS Access Point for shipping and courier services.
Are there any health or medical facilities close to Wendy's in Fairhope?
Yes, nearby facilities include Fairhope Animal Clinic, BayView Professional Associates, Mercy Medical, Baldwin County Eye Institute, and Epiphany Women's Health.