Wendy's

3.6
771 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
371 S Greeno Road, Fairhope, AL
36532, United States

Hours

Reviews

3.6
771 reviews
5 stars
305
4 stars
172
3 stars
122
2 stars
57
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and professional, others are reported as rude and unhelpful.

Food Quality

Many customers appreciate the freshness and taste of the food, but there are numerous complaints about cold, stale, or incorrect orders.

Cleanliness

Several reviews mention cleanliness issues, particularly in the dining area and restrooms, with some customers expressing concern over unsanitary conditions.

Speed of Service

Service speed varies; some customers report quick service, while others experience long wait times and delays in receiving their orders.

Management

There are mixed reviews about management; some managers are noted for their professionalism and helpfulness, while others are criticized for poor handling of issues.
  • AH
    Austin Harman
    Nov 1, 2025
    1.0
    Arrived today at 415 ordered a medium meal an additional 10 nuggets Large drink and small frosty. Was asked to move up. When she came out I stated I just needed the medium drink. The older lady asked didn’t she hand it to me I stated no (she only handed the large and frosty) she came back out with a Large and rudely handed it to me stating she just made another that she knows she gave me my drink. I tried to let her know I just needed the medium not the large which she replied I asked for a large. To the old lady working 11/1 at 415pm at the pickup window hope your day gets better. Like my 7-year old said… she’s rude maybe she didn’t get enough candy yesterday so she’s not happy. If indeed you ring me up wrong you could’ve stated that I would have bought an additional.
  • JS
    Jack Spicer
    Oct 29, 2025
    3.0
    Cold Fries Every Time
  • NG
    Nikole Gore
    Oct 16, 2025
    5.0
    Our fave thing at Wendy's - the breakfast croissant sammies with the breakfast fries, and their chili!!!! We never expect good customer service at fast food anymore, it is what it is...BUT, the team here has always been nothing but exceptional. I don't eat a lot of fast food but Wendy's will always have my heart, esp. the one here!!!
  • TW
    Tia Wade
    Sep 17, 2025
    5.0
    I absolutely love Wendy’s ! Allan is the best! He is so professional and so kind hearted . Give him a raise !!!
  • CC
    Christopher Blackwell (C)
    Sep 16, 2025
    4.0
    For the price you can't go wrong with Wendy's when it comes especially the fast food because I cannot speak for the B for how much beef is in a Patty but I can't speak for every Wendy's I go to it's always fresh crisp lettuce and tomato pickles onions all of that are very fresh and soft. You definitely get what you pay for and then some

Frequently Asked Questions About Wendy's

Is 334 - Fairhope Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.