McDonald's

2.8
1366 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
111 Greeno Rd N, Fairhope, AL
36532, United States

Hours

Reviews

2.8
1,366 reviews
5 stars
310
4 stars
199
3 stars
200
2 stars
155
1 star
502

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20-30 minutes, especially in the drive-thru.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, leading to dissatisfaction and even health concerns.

Staff Attitude

Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Management Issues

There were consistent complaints about poor management and lack of organization, resulting in incorrect orders and inadequate service.

Facility Condition

Despite being a newly rebuilt location, customers noted cleanliness issues and operational problems, such as broken equipment.
  • WC
    wilfredo camacho
    6 days ago
    1.0
    The worst mcdonals ever build !! Horible felling all the employees cursing every one on there phone they even started a huge argument at 2pm in the kitchen middel of the day 😳 mever going back ... they need to change everyone in this place from the sloppy manages tonthere careless frycook.
  • SM
    Shannon Mackey
    Nov 11, 2025
    4.0
    Primarily drive thru McD's with competently prepared standard fare.
  • SB
    Summar Barlow
    Nov 10, 2025
    5.0
    Ever since the new building I have had nothing but great experiences. Some of the nicest fast food employees around working the counter and the drive thru.
  • RM
    Rush McQueen
    Nov 8, 2025
    1.0
    The newly-installed technology here cannot overcome inefficiency, poor management, and patronizing customer service. Be prepared to wait to eat greasy, rubbery food and then have your concerns dismissed when expressed.
  • CC
    camcor clark
    Oct 25, 2025
    1.0
    Has got to be the worst McDonald's I've ever been too!. A couple of months ago it was bad. They seemed like the got new staff but Wait times are at I'll ridiculous. I understand when it's busy but not when you got 4 customers, the wait time shouldnt be 20 to 30 minutes. I had to leave my one item order behind because it was taking 20 minutes for a small smoothie. The day before that they ran outta hamburgers. So I ordered something else an was still there for 15 minutes for one mc chicken. A pre made Patti btw ???? Somebody should definitely figure out what's up at this McDonald's

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 111 Greeno Rd N, Fairhope, AL?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for McDonald's in Fairhope, AL?

Delivery is available every day from 6:00 AM to 10:00 PM.