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Wendy's

3.5
(1101 reviews)

Business Details

(251) 369-5069

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Evergreen, AL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Evergreen, AL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
65 Liberty Hill Place, Evergreen, AL
36401, United States

Hours

Reviews

3.5
1,101 reviews
5 stars
419
4 stars
221
3 stars
141
2 stars
111
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and untrained employees.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant and restrooms, with some customers feeling grossed out.

Food Quality

There were numerous complaints about cold food, incorrect orders, and items being out of stock, leading to dissatisfaction with the meals.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food, indicating that experiences can vary significantly.
  • TT
    Tuttie
    Feb 19, 2026
    2.0
    The burger was cold and had a little pink in it there was way too much ketchup on the burger causing the bun to slide all over the place the tomato was so think It make it look like I was eating a bigger burger than what I ordered. The sweet tea smelt and tasted like they cleaned the pot with an old moldy rag it was the worst experience I’ve ever dealt with.
  • LL
    Lioness1029
    Feb 18, 2026
    1.0
    We drove for an hour to get to a Wendy’s. Wow. Just wow. Worst Wendy’s we’ve ever ever seen-and that’s a lot, including Canada! The employees DO NOT WANT TO WORK! Please please Wendy’s corporate do something about this. They were rude, untrained, and even argumentative. We asked nicely for catsup-hot grape jelly. Asked for tea-we’re out. Asked for catsup-we’re out. Asked for coffee-we’re out We said please make some-so hubby goes to get it and a girl is pouring two cups back and forth into each other like she either spat in it or something worse. We poured it out. It was badly needed coffee for nice tired man who had to drive for several hours. We heard them laughing in the back after he got his coffee. The first cup was half full and cold. This is one of the worst experiences in a Wendy’s or any restaurant we’ve ever had. We will be calling corporate and talking to their district manager. There are honest good people that need jobs and this is our irresponsible people act. Disgusting. Hubby said they were out of paper towels in the men’s room and was told he didn’t do it right. Really?? I’ve never actually seen someone keep a job acting like this. DO NOT GO HERE.
  • KS
    Karen Starling
    Feb 5, 2026
    5.0
    The first thing we noticed was how clean the restaurant was including the bathroom. We were greeted by the cashier with a kind voice and smile which made our experience pleasant from the start. We ordered two of our favs and that was Wendy's chili and loaded potato. They were out of baked potatoes so we asked to substitute with fries and were kindly accommodated. We also liked that the atmosphere was quiet as possible by staff. We will return to this Wendy's when visiting this area again. Owners would be proud of this restaurant staff and management.
  • TS
    Theresa Smith
    Jan 27, 2026
    1.0
    This location has employees with horrible attitudes. We waited about 10 mins before our order was taken. Every item was in its own bag, there was hardly any cause on the food, lady got mad when I asked for barbecue sauce. Had to go back and ask for salt because fries had none, drink machine mixes all flavors and was absolutely gross, they were "out" of tea at 1:00 in the afternoon. I understand being busy but a pleasant attitude can fix a lot of problems.
  • BW
    Brantley Willis
    Dec 29, 2025
    1.0
    This Wendy's is awful, waited 20 minutes in the drive-thru to pick up one baconator fries and a water. Get to the window. They asked me if I ordered a completely different sandwich. I said no. I ordered a baconator. She then answering my food. I get back onto the inner shape because this is a location right by the interstate so most people are traveling, wrong sandwich completely. No way to turn around now because I'm up the interstate. They don't answer phones. It seems that they've got a lot of incompetent. People who can't put together things that are shown how to put together by pictures. Don't come here. It's a waste of money. I now have a sandwich that I can't eat because it's covered in tomatoes which I'm allergic to. Thanks for that. Thanks for wasting my money and my time

Frequently Asked Questions About Wendy's

What are the drive-through hours for this Wendy's location?

The drive-through at Wendy's in Evergreen, AL is open daily from 7:00 AM to midnight.

Does Wendy's Evergreen serve breakfast?

Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides. You can order through their website or mobile app.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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