McDonald's

3.1
1749 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
130 Industrial Park Rd, Evergreen, AL
36401, United States

Hours

Reviews

3.1
1,749 reviews
5 stars
501
4 stars
322
3 stars
311
2 stars
156
1 star
459

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported that the location is understaffed, leading to long wait times and poor service.

Customer Service

Many reviews highlighted rude and unhelpful staff, with several customers expressing frustration over the lack of assistance and poor attitudes.

Cleanliness

Numerous complaints were made about the cleanliness of the restaurant, including dirty tables, overflowing trash, and unsanitary conditions in the restrooms.

Food Quality

Customers noted issues with food quality, including lukewarm meals, incorrect orders, and overall dissatisfaction with the food served.

Service Speed

A significant number of reviews mentioned slow service, with long wait times for both drive-thru and in-store orders.
  • CG
    Cole Gary
    5 days ago
    1.0
    If you want what you ordered don’t stop here, i live in the area and within the last month I’ve been 6 times and 5 times I did not receive what I ordered. The staff always acts like it’s beneath them to communicate, can never hear the person on the speaker. Not disappointed because I expect this type if behavior from this McDonald’s
  • GC
    Gods Child
    Nov 10, 2025
    1.0
    Ordered Lg coffee,it was terrible What are you doing to the coffee,this is not the 1st x the coffee sucked. Taste is like burnt water no flavor and no good smell as well.
  • RW
    Rose Wilcox
    Nov 6, 2025
    1.0
    The lobby is filthy, tables are never cleaned by staff. Morning shift is the absolute worst, you will wait 30 minutes for your order when inside, management is dismissive to complaints and hostile when you express dissatisfaction. Food arrives cold and unable to be eaten. If I could i would give 0 stars
  • HP
    Heather Payne
    Oct 20, 2025
    3.0
    I would like to start this review with facts. The McDonald's does not have enough employees for the amount of customers they receive. They are understaffed and need help. I wanted 45 mins for my frappe.
  • BR
    Bryant Robinson
    Oct 19, 2025
    1.0
    It Has the be the worst place to stop in the state of Alabama. There is nothing good about it.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Evergreen, AL?

McDonald's in Evergreen, AL is open 24 hours a day, 7 days a week.

When is the drive-thru service at this McDonald's available?

The drive-thru is open 24/7, every day of the week.