McDonald's

3.1
1770 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
130 Industrial Park Rd, Evergreen, AL
36401, United States

Hours

Reviews

3.1
1,770 reviews
5 stars
508
4 stars
325
3 stars
311
2 stars
156
1 star
470

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff, long wait times, and incomplete orders.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables, overflowing trash, and unsanitary conditions.

Food Quality

Many reviews mentioned cold or poorly prepared food, with complaints about incorrect orders and unsatisfactory taste.

Staff Attitude

Customers consistently noted a lack of professionalism and courtesy from staff, with many describing interactions as dismissive or hostile.
  • TT
    Tyler
    Jan 5, 2026
    1.0
    Took way too long to get a 10 pc with fries. Person taking our order was either rude or always confused, either way it was a bad experience. Fries were overcooked and all tasted burnt.
  • DD
    Dan
    Dec 28, 2025
    1.0
    Waited 30min for a large fry, asked and the manager started cussing and screaming at everyone. Every time I come to this special location the wait is always ridiculous and everyone is rude.
  • MM
    Melissa Morgan
    Dec 26, 2025
    1.0
    Went there at around 9:30 on Friday night and after sitting in the drive thru for a while we were told that they would not be taking any more orders. She said the crew was leaving and she was done.
  • TM
    Taylor Morrissey
    Dec 24, 2025
    1.0
    Went in and ordered through the kiosk and took 30 minutes when someone ordered after us and had their food right out. I asked for tea since the one in the lobby was out took another 10 minutes before getting it. Staff in there was absolutely rude. Will never be back ever and honestly don’t know how there even open with staff being so rude and the store is not clean at all
  • JL
    Jess Labrie
    Dec 22, 2025
    2.0
    I ordered a 10 piece nugget meal, but only received 8 nuggets. I was also only given one bbq sauce, when this meal comes with two sauces. I also waited over 15 minutes. Ridiculous.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Evergreen, AL?

McDonald's in Evergreen, AL is open 24 hours a day, 7 days a week.

When is the drive-thru service at this McDonald's available?

The drive-thru is open 24/7, every day of the week.