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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customers frequently reported slow service and order mix-ups, particularly after a management change.
Staff Attitude
Mixed feedback on staff friendliness; some customers experienced unprofessional behavior while others praised the helpfulness of specific employees.
Food Quality
While many enjoyed the smoothies and food, there were complaints about inconsistent quality and freshness, particularly with certain items.
Customer Experience
Overall, customers appreciated the atmosphere and cleanliness, but some felt neglected or unvalued during their visits.
Management Concerns
Several reviews indicated dissatisfaction with new management and its impact on service quality and staff morale.
VV
V P S Home Services (VPS)
5 days ago
5.0
Awesome place to eat light and healthy. Staff was great and friendly and experienced.
DH
Devona Hamm
Nov 9, 2025
5.0
Considering that the company expects their employees to do multiple tasks at once (why are they serving hot food and a wide selection of smoothies??)
Their employees do phenomenal work. The one lady who took my order thoroughly checked ingredients when I asked if one of the smoothies had dairy products for my mom.
Despite being utterly busy my order was correct and delicious.
Please take care of your employees!
DF
Dedra Fitzpatrick
Oct 14, 2025
5.0
I only have it 3 stars because I didn't like the peanut butter protein bowl however my daught loved her acai bowl
MG
McKall Gibson
Aug 16, 2025
2.0
Always takes FOREVER just for a smoothie. They are great but guys 20 minutes for 2 smoothies is crazy.
RR
Rene
Jun 22, 2025
2.0
Normally I wouldn't give such a low scoring review but I am so pissed off and disappointed in this store and it's management. I won't be back and that's so disheartening cause I spend $60 to $100 with you guys every week. Tonight showed me I am not of value to your company and need to spend my hard earned money at Chik fil a or Zaxbys moving forward. To have such a low energy staff tonight of new young ladies was frustrating. To have no time management skills is disappointing. For my order to come in at 7:51pm and only the smoothie is ready at 8:01pm but not get my salad until 8:23pm was infuriating. I can understand being busy but if my simple salad came in before in store customers, make the salad first and move on. If you mess the order up after serving everyone else who ordered after me, make my order the main priority. To stop 5 times to assist customers who are already eating while 2 other employees are doing nothing but closing their stations (and should be helping the customer while you catch up) is extremely disrespectful. I'm fine with waiting a max of 10 mins over the promised 10 mins the app gives but once my order is over 20 mins late and the orders don't match the reason I'm livid. I tried to cancel the order once it got to 23 mins cause I was now late taking care of my own customers. I don't want anything free nor do I want this young lady fussed at. Management needs to do better. These young adults need to be trained to help each other and how to prioritize orders and customers during stressful situations. I blame those who left these young ladies alone because this is now becoming an every week or every couple of days issue. Tonight was my final straw and my money will no longer be spent with your store. I know one customer leaving means nothing but your store needs to do better on putting the right ppl in the right positions. Thank you for the times your employees were so amazing and wonderful. I will absolutely miss seeing the familiar smiling faces that I loved ending my night with but when too many strikes means I'll be making my own smoothies at home and getting my salads from the surrounding food chains
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the regular business hours for Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open Monday to Friday from 7 AM to 9 PM, Saturday from 8 AM to 9 PM, and Sunday from 8 AM to 9 PM.
What delivery options are available at Tropical Smoothie Cafe?
They offer delivery from 8 AM to 9 PM on weekdays and weekends, including same-day delivery and curbside pickup at participating locations.
Can I order ahead using an app for pickup or delivery?
Yes, you can order ahead using the Tropical Smoothie Cafe mobile app available on both Apple App Store and Google Play, or online for delivery, curbside, or pickup.
What types of meals does Tropical Smoothie Cafe serve?
They serve breakfast, brunch, lunch, dinner, and late-night meals.
Does Tropical Smoothie Cafe have options for dietary preferences?
Yes, they offer vegan, gluten-free, and healthy menu options including smoothies, wraps, flatbreads, salads, quesadillas, bowls, and kids' food.
Is there seating available and what is the attire at Tropical Smoothie Cafe?
Yes, the cafe offers seating, and the attire is casual.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Visa, and contactless payments.
What nearby places can I visit along with Tropical Smoothie Cafe?
Nearby places include Advance Auto Parts, UPS Access Point location, Papa Johns Pizza, Hungry Howie's Pizza, and Citizens Bank. You might enjoy grabbing a smoothie before or after visiting these local spots.
Are there convenient services like shipping or banking close to Tropical Smoothie Cafe?
Yes, UPS Access Point location for shipping and Citizens Bank are nearby, making it easy to handle errands along with your visit to Tropical Smoothie Cafe.
Can I find other food options close to Tropical Smoothie Cafe?
Yes, nearby you can find Hungry Howie's Pizza, Papa Johns Pizza, Hardee's, and Jimmy John's for a variety of dining choices.