Tropical Smoothie Cafe

4.3
341 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
906 Rucker Blvd, Enterprise, AL
36330, United States

Hours

Reviews

4.3
341 reviews
5 stars
244
4 stars
40
3 stars
12
2 stars
18
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service and order mix-ups, particularly after a management change.

Staff Attitude

Mixed feedback on staff friendliness; some customers experienced unprofessional behavior while others praised the helpfulness of specific employees.

Food Quality

While many enjoyed the smoothies and food, there were complaints about inconsistent quality and freshness, particularly with certain items.

Customer Experience

Overall, customers appreciated the atmosphere and cleanliness, but some felt neglected or unvalued during their visits.

Management Concerns

Several reviews indicated dissatisfaction with new management and its impact on service quality and staff morale.
  • VV
    V P S Home Services (VPS)
    5 days ago
    5.0
    Awesome place to eat light and healthy. Staff was great and friendly and experienced.
  • DH
    Devona Hamm
    Nov 9, 2025
    5.0
    Considering that the company expects their employees to do multiple tasks at once (why are they serving hot food and a wide selection of smoothies??) Their employees do phenomenal work. The one lady who took my order thoroughly checked ingredients when I asked if one of the smoothies had dairy products for my mom. Despite being utterly busy my order was correct and delicious. Please take care of your employees!
  • DF
    Dedra Fitzpatrick
    Oct 14, 2025
    5.0
    I only have it 3 stars because I didn't like the peanut butter protein bowl however my daught loved her acai bowl
  • MG
    McKall Gibson
    Aug 16, 2025
    2.0
    Always takes FOREVER just for a smoothie. They are great but guys 20 minutes for 2 smoothies is crazy.
  • RR
    Rene
    Jun 22, 2025
    2.0
    Normally I wouldn't give such a low scoring review but I am so pissed off and disappointed in this store and it's management. I won't be back and that's so disheartening cause I spend $60 to $100 with you guys every week. Tonight showed me I am not of value to your company and need to spend my hard earned money at Chik fil a or Zaxbys moving forward. To have such a low energy staff tonight of new young ladies was frustrating. To have no time management skills is disappointing. For my order to come in at 7:51pm and only the smoothie is ready at 8:01pm but not get my salad until 8:23pm was infuriating. I can understand being busy but if my simple salad came in before in store customers, make the salad first and move on. If you mess the order up after serving everyone else who ordered after me, make my order the main priority. To stop 5 times to assist customers who are already eating while 2 other employees are doing nothing but closing their stations (and should be helping the customer while you catch up) is extremely disrespectful. I'm fine with waiting a max of 10 mins over the promised 10 mins the app gives but once my order is over 20 mins late and the orders don't match the reason I'm livid. I tried to cancel the order once it got to 23 mins cause I was now late taking care of my own customers. I don't want anything free nor do I want this young lady fussed at. Management needs to do better. These young adults need to be trained to help each other and how to prioritize orders and customers during stressful situations. I blame those who left these young ladies alone because this is now becoming an every week or every couple of days issue. Tonight was my final straw and my money will no longer be spent with your store. I know one customer leaving means nothing but your store needs to do better on putting the right ppl in the right positions. Thank you for the times your employees were so amazing and wonderful. I will absolutely miss seeing the familiar smiling faces that I loved ending my night with but when too many strikes means I'll be making my own smoothies at home and getting my salads from the surrounding food chains

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the regular business hours for Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open Monday to Friday from 7 AM to 9 PM, Saturday from 8 AM to 9 PM, and Sunday from 8 AM to 9 PM.