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Brand Certified

Arby's

3.8
(688 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
707 Boll Weevil Circle, Enterprise, AL
36330, United States

Hours

Reviews

3.8
688 reviews
5 stars
297
4 stars
176
3 stars
96
2 stars
47
1 star
72

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and restrooms, while a few praised the cleanliness of the establishment.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.

Food Quality

Food quality was inconsistent, with complaints about cold or stale items, but some customers enjoyed their meals and found them satisfactory.

Wait Times

Many reviews mentioned long wait times for food, particularly in the drive-thru, leading to frustration among customers.

Order Accuracy

There were multiple reports of incorrect or incomplete orders, contributing to customer dissatisfaction.
  • RM
    Robin Moore
    Jan 16, 2026
    1.0
    You are greeted with a homeless woman sleeping in a bench- cell phone plugged in and occupying a dirty table. The resturant is Disgustingly dirty. Drywall dust all over the tables and floor. I had to clean my own table. 3:00 in the afternoon- I saw the manager at the counter counting cash with a bill counter- ( figured she was manager as she was not wearing a name tag) I mentioned the situation pertaining to the tables. She responds “ we have had some work done and haven’t had time to clean them!” Im thinking: there is 5 staff I can see and no one has time to clean tables? I watch an employee snack on food on the line as drive through was busier than inside. The drink drain is stopped up, water spilling over and onto the counter and floor- creating a slippery floor. The Toliet bowl has not seen a brush in months. Then the food: I asked for extra sauce. Got none. I asked for hot fries- got old stale hard fries. I ordered chicken strips and they forgot those entirely. 1 person in the store while I was there. I do not know how this place is legal to serve food. I will not return to any Arby’s.
  • MR
    Marshall Ray
    Jan 11, 2026
    5.0
    I went here last Sunday and it was great!!! I wanted to go again today but they were closed for an overnight water leak. Currently closed for about a week.
  • FF
    flunky14
    Nov 14, 2025
    1.0
    Have to be in uniform to get military discount. I’m not putting on my uniform at 9pm to go to Arby’s what sense does that make 😂 horrible policy
  • MM
    mike
    Nov 1, 2025
    5.0
    It was quite and clean .Food was good service friendly
  • JN
    jo nash
    Oct 14, 2025
    3.0
    Got the chicken sandwich meal with a milk shake and also the steak bite mac and cheese. Ordered it through the app. Everything was fine until I grabbed the Mac and cheese. Open the container and its like the just filled it with a single spoon full of Mac and cheese. Its not even enough to cover the bottom of the container. Wth...

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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