Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
263 reviews
5 stars
122
4 stars
59
3 stars
48
2 stars
15
1 star
19
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers enjoyed the ice cream and some food items, there were numerous complaints about the quality of certain menu items, including cold and hard chicken strips and tough hot dogs.
Service Speed
Customers frequently noted slow service, particularly in the drive-thru, with long wait times reported even during less busy hours.
Customer Service
The friendliness of the staff received positive mentions, but there were also reports of rude service and order mistakes, indicating inconsistency in customer interactions.
Cleanliness
Some reviews highlighted cleanliness issues, particularly with the drink fountain and bathrooms, suggesting a need for better maintenance.
Overall Experience
Despite mixed reviews on food and service, many customers expressed a strong loyalty to the location, often returning for the ice cream and friendly atmosphere.
- EMEmory MeredithNov 6, 20255.0Great
- MRMoises RiveraOct 20, 20255.0I love the food here and the workers are very friendly, they even know me because I go almost every weekend or whenever I can.
- ASAravind SeshadriOct 4, 20255.0Loved the pumpkin pie blizzard
- GCgina curtisSep 8, 20255.0This icecream was just like when I was a child. It's flavorful, unlike the ones we have here in tn. I wasn't gonna order any, but my children insisted I taste theirs. Unbelievable good. Nice people too.
- AMAryn McArdleJun 25, 20251.0Ice cream was extremely watery falling off the cone. Management didn’t seem to care when you brought things to his attention. Friend has a shard of plastic in her blizzard and he acted like he was certain it wasn’t from them.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Elba, AL?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQCakes for special occasions.
Does Dairy Queen Grill & Chill have a drive-thru and seating available?
Yes, the location offers both drive-thru service and seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant welcomes families and children and is wheelchair accessible.
Can I order food online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online through their pickup URL and enjoy exclusive deals by downloading their mobile app.
What is the address and contact number for Dairy Queen Grill & Chill in Elba?
The restaurant is located at 650 N Claxton Ave, Elba, AL 36323-1505. You can reach them by phone at +1 334-897-5188.
Where can I find other fast food or ice cream options near Dairy Queen Grill & Chill?
Nearby options include Dairy Queen, Dq of Elba, Burger King, and Burgers And More Thangs, all within close proximity for more dining choices.
Are there any grocery stores near Dairy Queen Grill & Chill for convenient shopping?
Yes, Food Giant Supermarkets Inc is nearby, providing grocery and health food options.
What local attractions can I visit near Dairy Queen Grill & Chill?
You might enjoy visiting the Elba Skating Rink or shopping at Elba Antiques & Mini Mall before or after your meal.
Where can I get automotive services close to Dairy Queen Grill & Chill?
Automotive options nearby include Jim Cook Ford Inc, Cook Chevrolet, Ford dealerships, and Top Notch PDR for repairs and detailing.