Wendy's

3.5
1268 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Dothan, AL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Dothan, AL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
101 Apple Ave., Dothan, AL
36301, United States

Hours

Reviews

3.5
1,268 reviews
5 stars
520
4 stars
253
3 stars
132
2 stars
101
1 star
262

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor customer service, including rude staff and long wait times.

Food Quality

Many reviews mentioned issues with food quality, including cold, overcooked, or incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty bathrooms and food preparation areas.

Management Issues

Feedback indicated poor management practices, with reports of unprofessional behavior and lack of oversight.

Staffing Problems

Customers observed that the restaurant was often understaffed, leading to slow service and mistakes in orders.
  • WS
    Walter Sanders
    Oct 23, 2025
    4.0
    Good food quick service
  • TM
    Terry Money
    Oct 13, 2025
    2.0
    8:30 and I'm waiting 10 minutes for coffee with nobody else waiting or in front.
  • JM
    Jason Moon
    Oct 2, 2025
    1.0
    Store didn't close for another two hours but they already had the grill turned off and everything I wanted that needed to be grilled they said they couldn't make. Specialty potatos, makes no sense.
  • KP
    Karen Pittman
    Sep 29, 2025
    5.0
    They must I've got a new manager for the chili was good the service was good french fries were good sandwiches fresh.
  • LM
    Lola Marie
    Sep 27, 2025
    1.0
    I wasn't even able to place an order because management was talking over the person that was trying to take my order and being very rude to the point that the person just started repeating whatever she said. They wanted me to come inside for some reason when I told them I had a toddler in my car. They were very rude mind you I'm pregnant and I have a toddler in my car I can't get out when I can just get an order at the window. They're hiring for all positions and I see why they are very rude and see miserable and they were not even that busy they weren't busy at all but they just don't want to make orders if you don't want to make the food you're not going to have the business if you don't have a good atmosphere you're not going to have workers maybe it's time for new management

Frequently Asked Questions About Wendy's

Is 344 - Dothan West Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.