Tropical Smoothie Cafe

3.8
293 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1640 Ross Clark Circle, Dothan, AL
36301, United States

Hours

Reviews

3.8
293 reviews
5 stars
163
4 stars
38
3 stars
15
2 stars
15
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unacknowledged customers.

Food Quality

Customers expressed dissatisfaction with food quality, citing issues like incorrect orders, insufficient portions, and lack of flavor in smoothies.

Cleanliness

Some customers praised the cleanliness of the location, while others noted issues with unsanitary conditions.

Atmosphere

The atmosphere was described positively by some as happy and welcoming, but others reported a loud environment and poor service experiences.

Order Accuracy

Multiple reviews mentioned frequent mistakes with orders, leading to frustration among customers.
  • JS
    Janice De Sousa
    Sep 10, 2025
    5.0
    Fresh food, Clean bathrooms, Happy atmosphere Vegan friendly - (plant based chicken / meat substitute available)
  • MB
    Michael Busby
    Sep 6, 2025
    1.0
    I see why this place has bad reviews. Just pulled up to the drive thru to order and the guy said it was going to be about 30 minutes before he can take our order. No apologies, no manners. Just rude and blunt. They have lost our business.
  • CG
    Claire Gaylor
    Aug 24, 2025
    1.0
    smoothie was delicious but as i left i sucked a piece of plastic thru my straw— no time to go back and ask them to remake. dumped it out at home and this was at the bottom of my smoothie 0/10 nasty please don’t go here
  • SJ
    Shirley “msann177” Johnson
    Aug 15, 2025
    5.0
    Used my T-Mobile perk, smoothie was great.
  • TM
    Tanice McClain
    Jun 8, 2025
    1.0
    We love tropical smoothie and I went out of my way to go to this location because it USE to be a good one. WE WILL NOT BE RETURNING TO THIS LOCATION! Our order was over $40 worth of food and for the limited amount of actual food on all of our items was ridiculous. There was a girl and a guy working and the guy is the one that made our food. There was just a few pieces of chicken on our 2 chicken bacon ranch flatbreads. We also got 2 peanut butter banana crunch flatbreads that suppose to have peanut butter, banana, granola & honey on them. There was no peanut butter on them! I hope the owner sees this and does something because this was uncalled for. I feel sorry for everyone else that got orders from this location today 6/8/2025.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours for dine-in at Tropical Smoothie Cafe?

Dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.