Subway

3.8
202 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Dothan Subway® Restaurant at 8390 S US 231 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
8390 S US 231, Dothan, AL
36301, United States

Hours

Reviews

3.8
202 reviews
5 stars
99
4 stars
36
3 stars
23
2 stars
12
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers praised friendly staff while others reported rude behavior and poor service.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and well-prepared sandwiches, while others received poorly made or stale items.

Cleanliness

The store's cleanliness received positive remarks, with many customers noting a clean environment.

Order Accuracy

There are complaints about order accuracy, with several customers reporting incorrect or incomplete orders.

Staff Efficiency

Staff efficiency varies; some customers experienced quick service, while others faced long wait times due to understaffing.
  • AF
    Azaja Faulkner
    2 days ago
    1.0
    I literally found a dead lady bug in my bread.
  • KB
    Kimberly Bollman
    Nov 16, 2025
    5.0
    I placed a phone order for pick up. The person on the phone was friendly and helpful. My order was ready when I arrived and the staff in the store was awesome. My order was prepared correctly.
  • DK
    Davis K
    Aug 2, 2025
    2.0
    Customer service is horrible. Employees have terrible attitudes and act like it’s a problem if you order more than one thing.
  • SS
    Shawn Safford
    Jul 11, 2025
    2.0
    I walk in there and the glass that should be protecting the food that is served to us customers is is lifted up and fly landed so I walked out.
  • MH
    Marcee Holland
    Jul 11, 2025
    1.0
    Most the people that work there are rude and sloppy. They don't listen to what you ask for either. Food is mediocre at best. Mold by drink machine corner has been there as long as I can remember.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 8390 S US 231 in Dothan?

Subway is open daily from 8:00 AM to 10:00 PM.

Does this Subway location offer catering services?

Yes, Subway offers catering services to assist with your event needs.