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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Dothan, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1067 Ross Clark Circle South for the ultimate SONIC experience!
Customers reported inconsistent food quality, with some items being cold, burnt, or lacking flavor.
Service Issues
Many reviews highlighted long wait times, incorrect orders, and poor customer service experiences.
Positive Staff Interactions
Despite service issues, several customers praised the friendliness and helpfulness of the staff.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items.
Cleanliness and Atmosphere
Some customers noted the location appeared run down and had issues with the ordering system.
KK
Katrina King
Dec 31, 2025
2.0
Went to this Sonic to get lunch for myself & my coworkers. The order was for 4 people but payment was all together and that was including my order. As I was giving my order the girl snapped at me & says "ma'am you're going to have to slow down because youre going way too fast! "in a very rude & snarky tone. I paused for a second in disbelief that she spoke to me like that. I then told her she could have asked me nicely to slow down and that wouldn't be a problem at all. Then I asked her what she had so far so I could precede with the order and she rambled through it so quickly completely contradicting herself as she had just snapped at me for talking too fast.. I asked to see her manager who basically defended her behavior and also told me I did give my order too fast.. She said the girl was a little flustered and having a bad day. We all have bad days but thats no excuse to snap at a customer. I won't be going back to this location atleast not for a while.. Overall I am not happy with the way I was treated.
MF
Mary Forrester
Dec 23, 2025
5.0
Food was good & service too.
CP
Clifford Powell
Nov 17, 2025
1.0
If I could do zero stars I would. Would to hard for spend my money on old burnt food. If I wasn't in a semi I would turn around and get my money back. Wish I could post a picture of this monstrosity.
JC
Jay Cee
Nov 10, 2025
1.0
The chicken sandwich they advertise vs the one you actually get. They charge the same price for a cheaper quality chicken patty. I was told this cheaper patty was used for the crispy chicken jr (average priced at $2?) which they no longer sell but still purchase the patties for when they run out of the higher quality chicken breast. Stop misleading your customers, if you are out of the correct meat inform them so that they can choose to pay a high price for a low quality product or choose differently