Service Speed
Many customers reported extremely long wait times for orders, with some waiting over 40 minutes for food or drinks.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to detail from staff.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.
Customer Service
While some customers praised friendly staff, many others experienced rude service and a lack of responsiveness to complaints.
Cleanliness and Maintenance
Several reviews mentioned broken order screens and cleanliness issues, suggesting a need for better maintenance.