Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and long wait times, particularly during peak hours.
Food Freshness
While some customers praised the freshness of the food, many others complained about receiving cold or improperly prepared items.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, leading to customer frustration.
Customer Experience
Overall customer experiences varied widely, with some praising friendly staff and quick service, while others expressed dissatisfaction with management and employee attitudes.
AT
Ashley Tew
Nov 4, 2025
1.0
Slow service. Forgot to make our order. Waited in drive through at second pickup window while 6 cars were served before us.
MK
Millie King
Nov 3, 2025
5.0
I don’t normally choose MD’s, but I was collecting BTS toys for my sister.
I enjoyed my nuggets, but the size of the fry was a joke. Plus they were not very good because they weren’t hot.
I was a little embarrassed to take the “purple” BTS toy and ask for the “red” one. Apparently, it was the one she wanted. 😂
JB
Juelz Burse
Nov 1, 2025
1.0
I sat in the drive thru for like 20 mins to order
JN
Jay Nolin
Oct 17, 2025
3.0
Its McDonald's.
The people working there were like zombies.
None of them seemed grateful they had a job and acted like they could care less.
The place was clean, food was fresh.
The best part of McDonald's is their app.
MP
Mellissa Patton
Oct 12, 2025
1.0
We were sitting there for over 25 minutes for food then they still forgot the drinks
What are the regular open hours for dining at McDonald's in Dothan, AL?
McDonald's in Dothan, AL is open daily from 5:00 AM to 11:00 PM, with consistent hours throughout the week.
When is the McDonald's drive-thru open?
The McDonald's drive-thru is open every day from 5:00 AM until midnight (12:00 AM).
What delivery services does this McDonald's location offer?
This McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place a delivery order for McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer free WiFi to customers?
Yes, free WiFi is available at this McDonald's location.
Are there nearby restaurants where I could grab different types of cuisine close to McDonald's?
Yes, nearby options include Kiku Asian Food Express for Japanese cuisine, Zoes Kitchen for Mediterranean food, and Pho SaiGon for Vietnamese dishes.
What entertainment options are near this McDonald's location?
Nearby entertainment venues include AMC Classic Dothan Pavilion 12, AMC 12 - Dothan, and Carmike Cinemas 12 for movie experiences.
Are there any hotels close to McDonald's for travelers to consider?
Yes, Home2 Suites by Hilton Dothan and SpringHill Suites by Marriott Dothan are located nearby for convenient lodging.
How does the nearby Circle K convenience store complement a visit to McDonald's?
Circle K, close to McDonald's, offers convenience store items, gas station services, and coffee, making it easy to fuel up or grab essentials before or after your meal.