McDonald's

3.6
1912 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5001 Montgomery Highway, Dothan, AL
36303, United States

Hours

Reviews

3.6
1,912 reviews
5 stars
701
4 stars
420
3 stars
343
2 stars
153
1 star
295

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly during peak hours.

Food Freshness

While some customers praised the freshness of the food, many others complained about receiving cold or improperly prepared items.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, leading to customer frustration.

Customer Experience

Overall customer experiences varied widely, with some praising friendly staff and quick service, while others expressed dissatisfaction with management and employee attitudes.
  • AT
    Ashley Tew
    Nov 4, 2025
    1.0
    Slow service. Forgot to make our order. Waited in drive through at second pickup window while 6 cars were served before us.
  • MK
    Millie King
    Nov 3, 2025
    5.0
    I don’t normally choose MD’s, but I was collecting BTS toys for my sister. I enjoyed my nuggets, but the size of the fry was a joke. Plus they were not very good because they weren’t hot. I was a little embarrassed to take the “purple” BTS toy and ask for the “red” one. Apparently, it was the one she wanted. 😂
  • JB
    Juelz Burse
    Nov 1, 2025
    1.0
    I sat in the drive thru for like 20 mins to order
  • JN
    Jay Nolin
    Oct 17, 2025
    3.0
    Its McDonald's. The people working there were like zombies. None of them seemed grateful they had a job and acted like they could care less. The place was clean, food was fresh. The best part of McDonald's is their app.
  • MP
    Mellissa Patton
    Oct 12, 2025
    1.0
    We were sitting there for over 25 minutes for food then they still forgot the drinks

Frequently Asked Questions About McDonald's

What are the regular open hours for dining at McDonald's in Dothan, AL?

McDonald's in Dothan, AL is open daily from 5:00 AM to 11:00 PM, with consistent hours throughout the week.

When is the McDonald's drive-thru open?

The McDonald's drive-thru is open every day from 5:00 AM until midnight (12:00 AM).