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McDonald's

3.7
(1966 reviews)

Business Details

4740 W Main St, Dothan, AL
36303, United States
(334) 671-2369
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4740 W Main St, Dothan, AL
36303, United States

Hours

Reviews

3.7
1,966 reviews
5 stars
776
4 stars
432
3 stars
364
2 stars
156
1 star
238

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.

Staff Attitude

Mixed reviews on staff friendliness; some customers praised helpful employees while others noted rudeness and poor service.

Food Quality

Inconsistent food quality reported, with some customers receiving cold or improperly prepared items.

Cleanliness

The cleanliness of the restaurant was highlighted positively by some customers, while others noted unsanitary conditions.

Management Issues

Several reviews pointed to poor management practices affecting service and staff morale.
  • CB
    Chloe Burnson
    Feb 14, 2026
    5.0
    Had a very nice dine in experience, the Lady at the front counter Liza was very accommodating, and constantly made sure we didn’t need anything additional and made sure the food was perfect. She was very busy with cleaning, assisting other customers and I believe taking some of the bags of customers that were pulled around outside. She was very delightful and my family and I always have great experiences out of this Mcdonald’s. Keep up the good work.
  • NT
    Nate Trav
    Feb 12, 2026
    2.0
    Welcome to "fast" food. Now that you've paid for your order, go ahead and pull up into a parking spot and wait while we cook your food. Watch people go into a Mexican restaurant, sit down, be served, and pay the check in the time it takes us to cook your McChicken and bring it out across the parking lot to your car.
  • MC
    Mark Curry
    Feb 6, 2026
    5.0
    Keep up the great work
  • AD
    Amanda Duffy
    Jan 31, 2026
    5.0
    We had the most pleasant and helpful interactions with three of the employees tonight. Carson, Liza, Zyanna were so friendly and wonderful to deal with. The restaurant was also very clean. I truly don’t expect much from McDonald’s, but was pleasantly surprised tonight. I will continue to support this location.
  • MM
    Mariana
    Jan 13, 2026
    1.0
    Fast food, more like slow food. The DMV will get you in and out quicker than you’ll get your food here. Employees are rude and slow as molasses 🦥

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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