McDonald's

3.6
1323 reviews
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Business Details

2251 Reeves St, Dothan, AL
36303, United States
(334) 702-8338
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2251 Reeves St, Dothan, AL
36303, United States

Hours

Reviews

3.6
1,323 reviews
5 stars
514
4 stars
273
3 stars
247
2 stars
104
1 star
185

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with several instances of poor customer service and long wait times.

Food Quality

Many reviews mentioned issues with food temperature and incorrect orders, with complaints about cold fries and wrong items being common.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms, contributing to a negative dining experience.

Positive Staff Interactions

Despite the negative feedback, some customers highlighted positive experiences with specific employees who provided friendly and attentive service.
  • KA
    Keith Arguelles
    1 day ago
    1.0
    Rude employee and the slowest service ever. I have 7 cars behind me with 5 cars pulled over waiting on food.
  • JJ
    Jauslynn Etauta Jackson
    Dec 11, 2025
    1.0
    I was just here with my grandmother and uncle. The man on taking out order who took our order was extremely rude to my grandmother. he was arguing with her, she said the size of what she wanted and he argued that she didnt say it atleast 3 or 4 times. he has an attitude, I dont know if he was having a bad day but it was unpolite.
  • TG
    Terrell Gilmore
    Nov 26, 2025
    1.0
    I stood outside 25 minutes and it's suppose to open at 5 am
  • CK
    Christopher Kirkland
    Nov 17, 2025
    1.0
    You can always tell the places who implement D.E.I. policies. Every single time.
  • BL
    Brandy Love
    Oct 29, 2025
    1.0
    I stood at the front counter for a while just to order because adding big Mac sauce to bacon mcdoubles isn't an option in the app or the self service ordering inside. Please add the option to add big Mac sauce to all sandwiches so that I can preorder online. The manager when I said excuse me stuck her finger up for one minute but ignored me multiple times standing there trying to order. That's rude and unprofessional. I'll never stop at this McDonald's again while traveling. I spend a lot of money here and was unimpressed by the employees especially the manager that gave me the 1 minute finger after watching me stand here for a few minutes but not bothering to address me until I said excuse me. I did get my food fast at least so thanks for that.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 2251 Reeves St, Dothan, AL?

McDonald's at 2251 Reeves St, Dothan, AL is open daily from 5:00 AM to 11:00 PM.

What are the drive-through operating hours at this McDonald's location?

The drive-through is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.