McDonald's

3.6
1318 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2251 Reeves St, Dothan, AL
36303, United States

Hours

Reviews

3.6
1,318 reviews
5 stars
513
4 stars
272
3 stars
247
2 stars
104
1 star
182

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; some praised friendly staff while others reported rudeness and unprofessional behavior from employees.

Food Quality

Food quality was inconsistent, with reports of cold or incorrect orders, but some customers enjoyed their meals and found them satisfactory.

Cleanliness

Many customers noted poor cleanliness in the dining area and restrooms, with several describing the restaurant as filthy.

Order Accuracy

A significant number of reviews mentioned frequent issues with order accuracy, with customers often receiving incorrect items.

Speed of Service

Service speed varied widely, with some customers experiencing long waits while others noted quick service.
  • CK
    Christopher Kirkland
    Nov 17, 2025
    1.0
    You can always tell the places who implement D.E.I. policies. Every single time.
  • DJ
    Dieuve Jovin
    Oct 30, 2025
    5.0
    Went to visit McDonald’s today I ate inside and let me tell you latoya hill was at the front cashier has a very positive attitude this is my fourth time visiting she was there at all times and she has great energy and a positive attitude she was the only one that greeted me and I am so appreciative of that.
  • BL
    Brandy Love
    Oct 29, 2025
    1.0
    I stood at the front counter for a while just to order because adding big Mac sauce to bacon mcdoubles isn't an option in the app or the self service ordering inside. Please add the option to add big Mac sauce to all sandwiches so that I can preorder online. The manager when I said excuse me stuck her finger up for one minute but ignored me multiple times standing there trying to order. That's rude and unprofessional. I'll never stop at this McDonald's again while traveling. I spend a lot of money here and was unimpressed by the employees especially the manager that gave me the 1 minute finger after watching me stand here for a few minutes but not bothering to address me until I said excuse me. I did get my food fast at least so thanks for that.
  • HR
    Hope Richardson
    Oct 20, 2025
    2.0
    They pulled us up for a happy meal and the 2 cheeseburger meal. We waited over 15 mins for our food and the happy meal was wrong. Fries Luke warm.. not a good experience at all.
  • TW
    Tara White
    Oct 13, 2025
    5.0
    It’s one of the new ones, the staff were nice and food was as expected. Not too long wait for your order too.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 2251 Reeves St, Dothan, AL?

McDonald's at 2251 Reeves St, Dothan, AL is open daily from 5:00 AM to 11:00 PM.

What are the drive-through operating hours at this McDonald's location?

The drive-through is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.