Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, particularly in the drive-thru and counter service.
Food Quality
While some customers enjoyed the food, many reported issues with cold or incorrect orders, and overall dissatisfaction with the freshness of the food.
Cleanliness
Several reviews pointed out poor cleanliness standards in the restaurant, including dirty tables and restrooms.
Service Speed
Many customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant.
LC
Logan Clayton
Feb 3, 2026
1.0
The most unprofessional and terrible customer service. Worst McDonald’s in Dothan. Both ladies at drive thru window are always very rude. One doesn’t even speak or look at you just mean mugs and practically throws food at you. Terrible experience
JS
Jason Stewart
Jan 25, 2026
3.0
The staff here is poorly trained. Half of the people taking your order don't know there own menu and when they make a mistake and you ask them to change it at the first window the tell you they can't.
HS
Holly Smith
Jan 22, 2026
2.0
Do not eat at this location we went to eat there tonight n the cashier was rude and disrespectful and you don’t treat customers that way I'm sorry that just wrong ya’ll also the food was good but it was cold we won’t be back at this location again
JW
Joseph McCabe Whaley
Jan 22, 2026
2.0
Someone in the drive-thru was taking sips out of others drinks and hurt my stomach the food tasted good though, this is the only McD's I don't like
CL
charles lambert
Jan 17, 2026
1.0
the entrance smells like raw sewage, had to eat here to get the taste out of my mouth. the staff is so awesome but the janitor needs to step up his efforts
How can I order McDonald's food online from this location?
You can order online directly at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment options are accepted at McDonald's in Dothan, AL?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location has a drive-thru service available.
What nearby stores can I visit after enjoying a meal at McDonald's?
After your meal, you can visit nearby stores such as Rural King, Dollar General, or Kmart for shopping.
Are there other dining options close to this McDonald's?
Yes, nearby dining options include Waffle House, another McDonald's location, and Burger King.
How can nearby transit or convenience stores assist me when visiting McDonald's?
Nearby gas stations and convenience stores like Shell, Inland, and Hobo Pantry can help with fuel and quick shopping needs during your visit.
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