Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
3,116 reviews
5 stars
1,056
4 stars
684
3 stars
544
2 stars
249
1 star
583
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned cold or undercooked food, with specific complaints about fries and burgers.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and floors.
Staff Attitude
A significant number of reviews highlighted unprofessional behavior from staff, including rudeness and lack of accountability.
Order Accuracy
Frequent issues with incorrect orders were reported, leading to customer frustration.
- LJLogan Jordan4 days ago1.0I’ve never really had problems at this location until today. Idk if I will ever come back to this location. I had to ask for my cups and had to go back home because they forgot my apple pie. They also served me VERY cold and nasty fries. And who seems to be the shift leader or manager, she kept yelling and cursing every employee out and everyone in the lobby heard her swearing and there was kids inside, including my daughter. VERY unprofessional
- CVChristopher VanderpoolNov 7, 20252.0Very bad service today was full of employees but dirty, nasty, and no one was really doing there duty and making sure things ran correctly.
- MWMary WNov 7, 20251.0The patty in my quarter pounder was bright pink in the middle, my fries were cold, and the drinks I ordered were missing. I’m disturbed to see that I am not the only one to receive raw food…
- AFAlyssa FishOct 31, 20251.0Went with my boyfriend and best friend. Me and him got two Big Mac meals and she got a McChicken with a 6 Pc nuggets. For one they forgot to put our bottom patties on both burgers. My friends McChicken was cold. I work in fast food too and regardless of what shift or time of the day it is, always use good customer service and make good food.
- TPTamara ParadiseOct 29, 20252.0Never got cussed out by an employee before. Never had an employee kick my kid out of the restroom not once but 5 times and then lie on my kid to my face.Thought stepping up to me in my face was a great idea. Iam calling the owner/cooperate. I will say the place was clean. Got three items of my order wrong and got frustrated at us for their mistake. Won't come back. Food was not very warm and was very dried out.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 2101 Ross Clark Cir, Dothan, AL?
The McDonald's at 2101 Ross Clark Cir in Dothan, AL is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is available every day from 5:00 AM until 1:00 AM the following day.
During what hours is delivery service offered from this McDonald's?
Delivery is available daily from 5:00 AM to 12:30 AM.
Does this McDonald's location offer McDelivery and curbside pickup services?
Yes, this location offers McDelivery, curbside pickup, same day delivery, and no-contact delivery options.
What payment methods are accepted at McDonald's in Dothan, AL?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I place an order online or via a mobile app for McDonald's at this location?
You can order using the McDonald's App available on iOS and Android or through their online ordering link at https://mcdonalds.smart.link/mjuu1ggdi.
Does this McDonald's have any loyalty rewards program?
Yes, they offer MyMcDonald's Rewards where you can earn points and redeem them for free food. More details are at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby dining options are available around this McDonald's location?
Nearby you can find other dining spots such as Uncle Bob's Bar Grill (barbecue restaurant), Charleys Cheesesteaks (fast food sandwich shop), Wendy's (fast food burger restaurant), Jake's Bar & Grill (American restaurant and bar), and Dunkin' (donuts and coffee shop).
Are there any nearby places where customers can shop or run errands near McDonald's?
Yes, customers can visit nearby stores including ABC Select Spirits (liquor and grocery store), Goodwill (thrift store and community services), Winn-Dixie (pharmacy and retail), and American Freight Furniture and Mattress.
What services or amenities are available near McDonald's for travelers or families?
Nearby accommodations include Clarion Inn & Suites Dothan South and Dothan Motel. Families can also enjoy Playtime Indoors for KIDS Dothan Alabama, a local park and recreation venue.