Dunkin'

3.5
206 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dothan, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3835 W Main St, Dothan, AL
36305, United States

Hours

Reviews

3.5
206 reviews
5 stars
106
4 stars
20
3 stars
10
2 stars
16
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude behavior and poor service.

Product Quality

Many customers expressed disappointment with the quality and freshness of donuts, with reports of stale items and limited selection.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including wrong items and inconsistent drink preparation.

Cleanliness

Several customers noted cleanliness issues within the store, including unsanitary practices and a need for better food protection.

Staffing Issues

Frequent comments about being short-staffed and long wait times indicate operational challenges affecting service efficiency.
  • SP
    Shonda Patterson
    Nov 15, 2025
    5.0
    This store is always so clean and the staff are so friendly
  • SS
    Scott Sutley
    Nov 6, 2025
    4.0
    Our cashier was very sweet and the doughnuts were great
  • BB
    Barbara
    Nov 1, 2025
    3.0
    Don't make donuts there any longer, slim picking on variety and not that fresh
  • JN
    John Nelson
    Oct 18, 2025
    3.0
    Asked for frosted cake donut and was told they discontinued. When I asked what looked like a frosted donut they said it was a chocolate cake with chocolate frosting, I bought 6 because was better price then just 4. But that was what I came in for, frosted cake donuts.
  • GJ
    Greg Joyner
    Oct 7, 2025
    5.0
    We were traveling through and decided to stop in for coffee and donuts. From the moment we walked in, we were greeted with a warm, exceptional welcome. The service was truly above and beyond anything we expected. A special shoutout to Fred—he was absolutely amazing! Friendly, attentive, and professional, Fred is the kind of employee every business would be lucky to have representing them. He made our quick stop memorable. Thank you for the outstanding experience!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Dothan, AL?

Dunkin' in Dothan, AL is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' in Dothan offer delivery and pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services.