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Dairy Queen Grill & Chill

4.1
(539 reviews)
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Business Details

618 Alice Street S, Dothan, AL
36301-2424, United States
(334) 794-4380
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
618 Alice Street S, Dothan, AL
36301-2424, United States

Hours

Reviews

4.1
539 reviews
5 stars
290
4 stars
129
3 stars
64
2 stars
21
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and helpful service, but some experienced rude staff and slow service.

Food Quality

While many enjoyed the food, there were complaints about incorrect orders and food quality, particularly with fries and burgers.

Ice Cream

The Blizzards and ice cream received high praise, with many customers highlighting their favorites and the overall quality.

Value for Money

Opinions on value varied, with some feeling prices were too high for the quality received, while others found it reasonable.
  • SD
    Sherri Drewer
    Feb 25, 2026
    3.0
    I ordered a caramel toffee cookie blizzard and received a cup of vanilla ice cream with a TON of pecans in it. Aack...I don't like pecans. The recipe is caramel, toffee pieces (not pecans) and cookie. What a disappointment. 🙄
  • FI
    Felicia Ingram
    Feb 8, 2026
    4.0
    Came in 2 times here lately 1 time my little came with. We had friendly and fast service. I can say that you can't fine a better blizzard for the price.
  • CP
    Charity Parsons
    Dec 8, 2025
    5.0
    I called and spoke with Ashley on the phone and ordered a cake. SHE WAS SO HELPFUL FOR MY SITUATION. She went out of her way to help me with a cake order. I cannot say enough good about my encounter with her.
  • HS
    hashim-asaad Shabazz
    Nov 22, 2025
    3.0
    Love the fries
  • CB
    Cassie Lynn Brasfield-Williams
    Nov 13, 2025
    1.0
    Way way to pricey for the value of the food and staff was so so, won't go back
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Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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