Customers frequently praised the Blizzards and ice cream treats, highlighting their deliciousness and variety.
Service Issues
Several reviews noted inconsistent service, with some customers experiencing rudeness and slow response times, particularly in the drive-thru.
Food Quality
While many enjoyed the food, there were complaints about incorrect orders and food quality, such as old or poorly prepared items.
Cleanliness and Atmosphere
The restaurant was generally described as clean and welcoming, contributing to a pleasant dining experience.
Value for Money
Customers felt that the prices were reasonable for the portion sizes, although some noted issues with order accuracy affecting perceived value.
HS
hashim-asaad Shabazz
2 days ago
3.0
Love the fries
CB
Cassie Lynn Brasfield-Williams
Nov 13, 2025
1.0
Way way to pricey for the value of the food and staff was so so, won't go back
AM
Amelia Mitchell
Oct 31, 2025
5.0
Blizzards ❤️
RK
Rightious Knight
Oct 27, 2025
1.0
bought a royal new york cheesecake blizzard and it had no cheesecake in it and when i took it back the next day they said it was blended into small pieces inside the ice cream and said if i want cheesecake i have to pay for extra mind you i took the blizzard back up there with me they were pointing at the sides talking about its on the sides of the cup which it was not so i wouldn’t recommend going to this dairy queen at all
RS
Richard Steelhard
Sep 23, 2025
4.0
Been eating here probably 50 years. I always enjoy my visits. Staff is always friendly. So are the customers. I almost always end up getting into a pleasant conversation with someone at the next table. Was really hungry the other day. So l got a #6 (triple cheeseburger combo). The meat could have used a little seasoning. But it was still pretty good. All the fixings were crisp and fresh. It was definitely good snd filling. Darn good sweet tea too.
I really miss the footlong hot dogs though. Please bring back the footlong dogs DQ!!!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
Dairy Queen Grill & Chill is open from 10:00 AM to 9:00 PM Monday through Friday.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru service available for customers.
Can families with children dine at Dairy Queen Grill & Chill?
Yes, the restaurant is family-friendly and welcomes children, providing high chairs and booster seats.
What are some popular menu items at Dairy Queen Grill & Chill?
Popular items include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, and signature shakes & malts.
Where is Dairy Queen Grill & Chill located?
It is located at 618 Alice Street S, Dothan, AL 36301-2424, USA.
Is there an option to order food online from Dairy Queen Grill & Chill?
Yes, customers can order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/41702/.
Are restrooms available at Dairy Queen Grill & Chill?
Yes, restrooms are available for customer use.
What nearby places can customers visit before or after dining at Dairy Queen Grill & Chill?
Customers might want to visit Central Village, Dothan's tradition shopping place, or dine at nearby restaurants such as Jeanettes Restaurant or Bistro Express Southern Cooking before or after their visit.
Is there a daycare or preschool near Dairy Queen Grill & Chill for families with young children?
Yes, Little Scholars Academy, a daycare and preschool, is located nearby for families needing childcare services.
How can customers reach Dairy Queen Grill & Chill using local transportation?
Customers can use Dothan Taxi and Transport, a nearby taxi and airport shuttle service, to get to Dairy Queen Grill & Chill conveniently.