Dairy Queen Grill & Chill

4.1
533 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
618 Alice Street S, Dothan, AL
36301-2424, United States

Hours

Reviews

4.1
533 reviews
5 stars
288
4 stars
126
3 stars
63
2 stars
21
1 star
35

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers frequently praised the Blizzards and ice cream treats, highlighting their deliciousness and variety.

Service Issues

Several reviews noted inconsistent service, with some customers experiencing rudeness and slow response times, particularly in the drive-thru.

Food Quality

While many enjoyed the food, there were complaints about incorrect orders and food quality, such as old or poorly prepared items.

Cleanliness and Atmosphere

The restaurant was generally described as clean and welcoming, contributing to a pleasant dining experience.

Value for Money

Customers felt that the prices were reasonable for the portion sizes, although some noted issues with order accuracy affecting perceived value.
  • HS
    hashim-asaad Shabazz
    2 days ago
    3.0
    Love the fries
  • CB
    Cassie Lynn Brasfield-Williams
    Nov 13, 2025
    1.0
    Way way to pricey for the value of the food and staff was so so, won't go back
  • AM
    Amelia Mitchell
    Oct 31, 2025
    5.0
    Blizzards ❤️
  • RK
    Rightious Knight
    Oct 27, 2025
    1.0
    bought a royal new york cheesecake blizzard and it had no cheesecake in it and when i took it back the next day they said it was blended into small pieces inside the ice cream and said if i want cheesecake i have to pay for extra mind you i took the blizzard back up there with me they were pointing at the sides talking about its on the sides of the cup which it was not so i wouldn’t recommend going to this dairy queen at all
  • RS
    Richard Steelhard
    Sep 23, 2025
    4.0
    Been eating here probably 50 years. I always enjoy my visits. Staff is always friendly. So are the customers. I almost always end up getting into a pleasant conversation with someone at the next table. Was really hungry the other day. So l got a #6 (triple cheeseburger combo). The meat could have used a little seasoning. But it was still pretty good. All the fixings were crisp and fresh. It was definitely good snd filling. Darn good sweet tea too. I really miss the footlong hot dogs though. Please bring back the footlong dogs DQ!!!!

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill on weekdays?

Dairy Queen Grill & Chill is open from 10:00 AM to 9:00 PM Monday through Friday.

Does Dairy Queen Grill & Chill offer drive-thru service?

Yes, Dairy Queen Grill & Chill has a drive-thru service available for customers.