Dairy Queen Grill & Chill

4.0
1038 reviews
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Business Details

3131 Ross Clark Cir NW, Dothan, AL
36303-3037, United States
(334) 793-5222
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
3131 Ross Clark Cir NW, Dothan, AL
36303-3037, United States

Hours

Reviews

4.0
1,038 reviews
5 stars
519
4 stars
222
3 stars
134
2 stars
55
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the friendly and helpful staff, with several mentioning exceptional service experiences.

Food Quality

Feedback on food quality was mixed; while some enjoyed the fresh and tasty offerings, others reported issues with food preparation and consistency.

Cleanliness

Many reviews highlighted the cleanliness of the restaurant, contributing positively to the overall dining experience.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing, feeling that it was too high for the quality of food received.

Inconsistent Experience

There were numerous mentions of inconsistent experiences, with some customers having great visits while others faced issues with orders and service.
  • TT
    Tim
    1 day ago
    1.0
    Served me a blizard that was previoisly made and put to the side. Blizzard was barely cold and tasted sour!!! Owner Saved some money but lost a customer for good...
  • CH
    CHRIS HOLMES
    Nov 12, 2025
    3.0
    Dirty
  • TC
    Taylor Robinson Creel
    Oct 24, 2025
    5.0
    We’ve been coming to this DQ for nearly 6 years consistently (sometimes weekly) and have never been disappointed. The staff recognizes my son as “the cupcake boy” because he always gets the cupcake treats in the freezer. This time he wanted only vanilla ice cream with red icing and the sweet lady had no problem doing just that. We love this DQ!
  • MT
    Michael Thomas
    Sep 23, 2025
    5.0
    I recently came and ordered lunch and due to an issue with my bank my card was declined. Mr. Aadarsh was kind enough to give me lunch and allow me to come back later and settle my bill. This is the above and beyond service that money can’t buy. Thank you so much to you and the rest of the staff!!! God bless you and your coworkers.
  • MP
    Morgan Parducci
    Sep 15, 2025
    5.0
    One of the best Dairy Queens I’ve eaten at. Great service and atmosphere as well. Very clean and professional.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Dothan, AL?

The Dairy Queen Grill & Chill in Dothan, AL is open Monday through Saturday from 10:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 10:00 PM.

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and ice cream cakes from DQCakes.com.