Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
3131 Ross Clark Cir NW, Dothan, AL
36303-3037, United States
Hours
Reviews
4.0
1,047 reviews
5 stars
524
4 stars
223
3 stars
135
2 stars
55
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff and others reporting rudeness and poor communication.
Food Quality
Food quality has received mixed reviews, with some customers enjoying fresh and delicious items, while others noted issues with temperature and taste.
Cleanliness
The restaurant is often described as clean, but there are reports of unsanitary practices by some staff.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that items are overpriced or that they were charged incorrectly.
Inconsistent Experience
Overall customer experiences are inconsistent, with some loyal patrons enjoying their visits while others report significant issues.
- LDLori DevoreJan 5, 20265.0Awesome, closing time and we were treated as if they didn't close soon at all. I love me some DQ
- JWJason WDec 17, 20251.0Don't give this DQ your business! The company needs to look into its franchise owners. Chastising employees in front of customers repeatedly is not a good look! Bad attitudes. Also, charging more for items or saying "out of stock" to upcharge is deceitful and unethical and just wrong.
- CPCharity ParsonsDec 8, 20251.0Tried ordering a small cake that he told me was available. Was not a good experience. Was told to call back & did that then they wouldn’t simply write on a cake and let me pick it up but said I could come in and do it even when I offered to prepay for it over the phone then pick up…
- TTTimNov 23, 20251.0Served me a blizard that was previoisly made and put to the side. Blizzard was barely cold and tasted sour!!! Owner Saved some money but lost a customer for good...
- CHCHRIS HOLMESNov 12, 20253.0Dirty
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Dothan, AL?
The Dairy Queen Grill & Chill in Dothan, AL is open Monday through Saturday from 10:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and ice cream cakes from DQCakes.com.
Does this Dairy Queen location have drive-thru service?
Yes, this Dairy Queen Grill & Chill location offers a drive-thru for convenient ordering and pickup.
Is the Dairy Queen Grill & Chill in Dothan family-friendly and accessible?
Yes, it is family-friendly, offers booster and high chairs, has a restroom, outdoor seating, free WiFi, and is wheelchair accessible.
Can I order food online for pickup at this Dairy Queen?
Yes, you can order online for pickup via their ordering URL: https://www.dairyqueen.com/en-us/order/pickup/n/41703/
Are there any nearby ice cream shops I can visit around Dairy Queen Grill & Chill?
Yes, nearby ice cream shops include Sno Dash and another location named DQ, where you can find similar treats and enjoy more options.
What nearby restaurants are located close to Dairy Queen Grill & Chill for additional dining options?
Close to Dairy Queen Grill & Chill, you can find El Torito, a Mexican fast food restaurant, among other dining choices in the area.
Are there any nearby shopping centers or stores to visit near Dairy Queen Grill & Chill?
Yes, the Circle West Shopping Center, Big Lots, Dollar Tree, and The Ritzy Rhinestone are nearby where you can shop after visiting Dairy Queen.
Does the Dairy Queen Grill & Chill offer mobile deals or rewards?
Yes, Dairy Queen offers mobile deals and rewards through their app, which you can download for exclusive discounts and promotions.
How can I contact Dairy Queen Grill & Chill in Dothan?
You can contact them by phone at +1 334-793-5222 or visit their Facebook page at https://www.facebook.com/245172878898969.