Business Details
About
Mexican Restaurant
Chipotle Dothan is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.7
468 reviews
5 stars
135
4 stars
46
3 stars
32
2 stars
60
1 star
195
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including overcooked meat, stale chips, and missing ingredients.
Cleanliness
Numerous reviews highlighted the restaurant's lack of cleanliness, with dirty tables, overflowing trash, and unsanitary conditions.
Customer Service
Customer service was frequently criticized, with reports of rude staff, long wait times, and poor handling of orders.
Inconsistent Availability
Customers noted that the restaurant often ran out of key ingredients, leading to incomplete orders and dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, indicating that experiences can vary significantly.
- JMjordan mooreNov 2, 20251.0My husband ordered a Door Dash from Chipotle, and got food poisoning with his meal.
- TTTh12maxxOct 28, 20251.0Ordered food on the app, it was missing steak completely on both my bowls it was missing guacamole and missing mixed veggies as well. They lied about putting the vinaigrette in the bag as well had to order an extra.this chipotle is 🗑️
- MRMami Broken (Rebel)Oct 25, 20251.0The food might be made fresh. However, the meat is dry as hell because it's being overcooked. The steak should not look like beef jerky once it comes off the grill. Y'all need to start using internal thermometers or something to help not overcook the meat. Also you're charging $10 for steak but you're not giving me $10 worth. Not to mention, I get double steak and it's not even equal to the first scoop of steak so I'm getting less but still paying more. While I'm at it. I wanted to know why y'all pour canola oil into cooked rice and the vinaigrette instead of using a healthier alternative that won't cause inflammation. Hell, you make more than enough with the overpriced meat to afford a good quality olive oil or avocado oil.
- MMMcKinleyOct 18, 20251.0Paid 8 dollars for a large grainy cheese dip and stale chips. Nasty inside and out.
- HRHarley RobertsOct 12, 20252.0It’s nasty even outside. Not even a trash can outside however both of the inside cans was overflowing and bags on the ground. I had to wipe my table off because none of the outside tables was clean. I asked about the watermelon drink getting filled up because that’s what I really wanted, the guy said he would get right to that mind you they wasn’t that busy. When I was done eating I figured I’d get some and it wasn’t touched. Also they anwser phones while making your food. If you have kids don’t give them chicken it’s beyond spicy and when I said something one of them said “ well I eat it everyday “ which wasn’t needed but she might of been aggravated because I complained about my cheese quesadilla not being melted at all. It literally looks like she sprinkled cheese on it and wrapped it in foil.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Dothan?
Chipotle Mexican Grill in Dothan is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Dothan, AL?
It is located at 3473 Ross Clark Drive, Houston, Dothan, AL 36303, USA.
What type of food does Chipotle Mexican Grill offer?
Chipotle offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
How can I order food from Chipotle Mexican Grill in Dothan?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill in Dothan have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
How can I contact Chipotle Mexican Grill in Dothan?
You can call them at +1 334-340-1105 or email AL.3955.Dothan@chipotle.com.
Is Chipotle Mexican Grill in Dothan currently open?
Yes, the location is currently open and not closed.
What popular dining options are near Chipotle Mexican Grill in Dothan?
Nearby dining options include Hardee's, Schlotzsky's, Cracker Barrel Old Country Store, Wendy's, Krystal, Newk's Eatery, Fazoli's, Panera Bread, Chick-fil-A, and Long John Silver's.
What nearby automotive and home services are close to Chipotle Mexican Grill?
Valvoline Instant Oil Change and Experts Garage Door Repair Installation Process offer automotive and garage door services nearby. The Home Depot and its Tool Rental Center provide home improvement and tool rental options.
Are there accommodation options near Chipotle Mexican Grill in Dothan?
Yes, nearby hotels include Comfort Inn and Suites and Country Inn & Suites by Radisson, Dothan, AL, which are convenient for travelers visiting the area.