Business Details
About
Mexican Restaurant
Chipotle Dothan is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.7
481 reviews
5 stars
144
4 stars
46
3 stars
33
2 stars
61
1 star
197
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including rude staff and long wait times, particularly during busy hours.
Food Quality
Numerous reviews highlighted inconsistent food quality, with complaints about overcooked meat, stale chips, and missing ingredients.
Cleanliness
The restaurant was frequently described as dirty, with overflowing trash, unclean tables, and unsanitary conditions in food preparation areas.
Stock Availability
Customers consistently noted that the restaurant was often out of key ingredients, leading to disappointing experiences.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and had positive experiences with food quality and service.
- KJKyle JohnsonDec 31, 20251.0Ordered online and it said the order was ready for pick up. Arrived and they didn't even start making it. Waiting for 20 minutes and there were no other customers.
- JMJon MeadDec 27, 20253.0I when here at the start of dinner and they were out of beef!!! The employee told me they were out of beef , but as soon as she told me that , she turn to another costumer and said 2 minutes and you beef would be out. There was also another employee directly behind her with a tub of beef. This was the very first time I tried Chipotle and I was very disappointed!!
- YKYolanda KeyDec 27, 20251.0Understaff they need to clean up the service was as good as can be
- JHJoshua HusseyDec 20, 20255.0Absolutely amazing Chipotle. Best one I have ever been to, and I have been to a lot of Chipotles. Workers were so nice, especially the lady working the line. Food was amazing. I could go on and on about how amazing my experience was here. Very, very pleasant
- JHJonathan HawkinsDec 16, 20252.0Opened at 10:45, by lots of food was not ready. No veggies, no brown rice, no veggies, etc. Not my first experience here that was less than ideal.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Dothan?
Chipotle Mexican Grill in Dothan is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Dothan, AL?
It is located at 3473 Ross Clark Drive, Houston, Dothan, AL 36303, USA.
What type of food does Chipotle Mexican Grill offer?
Chipotle offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
How can I order food from Chipotle Mexican Grill in Dothan?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill in Dothan have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
How can I contact Chipotle Mexican Grill in Dothan?
You can call them at +1 334-340-1105 or email AL.3955.Dothan@chipotle.com.
Is Chipotle Mexican Grill in Dothan currently open?
Yes, the location is currently open and not closed.
What popular dining options are near Chipotle Mexican Grill in Dothan?
Nearby dining options include Hardee's, Schlotzsky's, Cracker Barrel Old Country Store, Wendy's, Krystal, Newk's Eatery, Fazoli's, Panera Bread, Chick-fil-A, and Long John Silver's.
What nearby automotive and home services are close to Chipotle Mexican Grill?
Valvoline Instant Oil Change and Experts Garage Door Repair Installation Process offer automotive and garage door services nearby. The Home Depot and its Tool Rental Center provide home improvement and tool rental options.
Are there accommodation options near Chipotle Mexican Grill in Dothan?
Yes, nearby hotels include Comfort Inn and Suites and Country Inn & Suites by Radisson, Dothan, AL, which are convenient for travelers visiting the area.