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Brand Certified

Arby's

4.0
(1453 reviews)

Business Details

3430 S Oates St, Dothan, AL
36301, United States
(334) 794-0228

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3430 S Oates St, Dothan, AL
36301, United States

Hours

Reviews

4.0
1,453 reviews
5 stars
692
4 stars
385
3 stars
202
2 stars
68
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow, unprofessional, and incorrect service, particularly in the drive-thru.

Food Quality

Mixed reviews on food quality, with some praising specific items while others complained about cold or improperly prepared food.

Cleanliness

While some customers noted cleanliness in the dining area, others reported dirty tables and unsanitary conditions.

Staff Attitude

Feedback on staff varied, with some praising friendly service while others described rude or inattentive employees.
  • LT
    Louis Trusty
    Feb 20, 2026
    1.0
    Can't rate the food because I didn't get it. Walked in and asked if they were still serving. Ordered, paid and sat down to wait. Girl comes through and asked if I plan on eating in dining room. Yep, I sure do. I just spent $20 and I'm not going to eat in my car. I was told I would have to get my food and leave so she could close the dining room. At 10 on a Friday night? Nope! Got a refund and left and will never eat Arby's again.
  • ER
    Edward Reese
    Feb 16, 2026
    2.0
    We Went through the Drive thur, there were item on the board that the Cashier couldn't find on screen 🤷🏾‍♂️
  • DP
    Danny Porter
    Feb 16, 2026
    5.0
    It was close to closing time the guy that took our order was very polite and ask us to pull up to a waiting area after a short time he brought out our order and was very cheerful even at that hour.
  • CM
    Cat man
    Jan 29, 2026
    5.0
    Cashier was a very friendly older man loved his job ,store is very clean and inviting restaurant, food was awesome great chicken sandwich was tender and juicy chicken, egg roll was great so was the cheese sticks, great sweet tea, easy in and out of parking lot
  • ST
    Stormer Too
    Jan 25, 2026
    1.0
    Yep, it’s a 30 minute drive through, minimum. You may not get what you ordered, when they finally get it out to you. Unfortunately, we have a really poorly run Arby’s near us 😵‍💫

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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