Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.0
1,444 reviews
5 stars
689
4 stars
385
3 stars
202
2 stars
66
1 star
102
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Several reviews highlighted inconsistent food quality, with complaints about cold or stale items, while others praised specific menu items.
Cleanliness
Mixed feedback on cleanliness; some customers noted clean facilities, while others reported dirty tables and restrooms.
Positive Staff Interactions
Despite service issues, some customers praised individual staff members for their friendliness and helpfulness.
- NHNathan HempsteadDec 28, 20251.0As bad as Arby’s has been getting for the past few years, this is easily the worst one I have ever been to. Got 2 sandwiches, just sandwiches for $16, and the corned beef on the Ruben is cold, fresh out of the fridge. Both sandwiches are soggy, and if I get sick I am suing. This location and then the company Arby’s just needs to go out of business already. I will never be a customer again.
- RTRicardo TorresDec 18, 20251.0Both beef patties were burnt to a crisp. I ordered a Greek gyro meal and I was given the option that has roast beef. On top of being the wrong kind of gyro it had no lettuce or tomato on it, just plain roast beef on a peta bread. The manager snatched the burnt burger out of my hands and slammed it into the trash can then he proceeded to cuss at the man who made the food for our order. They had about 4 cars in drive through the there were only three other customers that came in about 2 minutes after we did. We didn’t even get a basic “I’m sorry about that” from the manager. Very unprofessional. The lobby was very clean when we got there. Next time I want Arby’s I’ll have to drive to the Montgomery HWY location, hopefully the food at that location will be better. I have included a picture of one of the burgers before I sent it back so they could remake it.
- TWTerri WillinghamDec 12, 20255.0Always a WINNER!!!!
- TMTwisted MommyDec 9, 20255.0We met Santa! Excellent service very clean.
- SSSerratic SeraphisDec 5, 20253.0The pita on an Arby's gyro is not supposed to be hard or stale. Arby's describes their gyros as being served on a warm, soft flatbread - mine was cold and very crunchy. Loved one nearest me asked what I was crunching on... A hard or stale pita is a quality issue, likely due to it being old, improperly stored (such as in a refrigerator which dries out bread quickly), or heated incorrectly, possibly for too long until it became dry and brittle - I don't reckon I will get another gyro if they serve stale flatbread. Crinkle fries were cold. I sad.