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Brand Certified

Arby's

3.9
(634 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4037 West Main St, Dothan, AL
36303, United States

Hours

Reviews

3.9
634 reviews
5 stars
290
4 stars
172
3 stars
75
2 stars
33
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, many expressed disappointment with cold or poorly prepared items, including insufficient portions.

Cleanliness

The restaurant was noted for being clean, although some reviews mentioned areas needing attention.

Staff Friendliness

There were mixed reviews on staff friendliness, with some praising helpful employees while others reported unprofessional behavior.
  • DB
    Diana Hall Bixby
    Jan 9, 2026
    1.0
    Very slow, didn't ask if I wanted any sauce.
  • DC
    Darrell C
    Jan 7, 2026
    5.0
    Best "fast food" chain hands down! Their Greek gyro is great! The staff and management in this location are always courteous and friendly.
  • WW
    Winston
    Nov 18, 2025
    1.0
    asian zensation at an all american arby’s is wild. Can we get the caucasian persuasion next?
  • TG
    Tiffany Givens
    Oct 26, 2025
    1.0
    I spent almost $40 on 3 meals at this place, two of which were French dip combos. I live an hour away. It was a long day/night for me and I had a car full of people and was ready to get home, so I foolishly didn’t check the bag. Now I’m home and guess what I have? Two dry sandwiches and no au jus sauce to dip either of them in. Do you know how much I was looking forward to eating this? I’ve been thinking about it since this morning, didn’t eat anything else bc I wanted to really enjoy this sandwich. I’m probably way madder about this than I should be, but I hate you. I am never going to that place again. Oh, and just so you know, the kid at the window is telling everyone the truth about your microwave steak nuggets being tough garbage. Just like this sandwich without the dip— garbage. I hate you. Thanks for ruining my day.
  • NN
    Nate
    Oct 26, 2025
    3.0
    Well I thought I was going to give a good review and then I got my food and the oder was wrong. How you gonna give 2 French dip sandwiches and no French dip? And i live 30+ mins away so going back isnt a choice. Check your bag before you leave bc apparently they cant follow simple directions.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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