Whataburger

3.9
1288 reviews
Whataburger Pole Sign
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Business Details

1621 BELTLINE RD SW, DECATUR, AL
35601, United States
(256) 274-8258
https://whataburger.com/
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About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
1621 BELTLINE RD SW, DECATUR, AL
35601, United States

Hours

Reviews

3.9
1,288 reviews
5 stars
680
4 stars
224
3 stars
126
2 stars
66
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with many praising friendly staff and quick service, while others report rude behavior and long wait times.

Cleanliness

The restaurant is frequently noted for its cleanliness, although some reviews mention unsanitary conditions and unprofessional behavior from staff.

Order Accuracy

There are numerous complaints about incorrect orders and issues with food preparation, leading to customer frustration.

Food Quality

While many customers enjoy the food, there are consistent reports of greasy items and poor food handling, impacting overall satisfaction.

Management Issues

Several reviews highlight problems with management, including poor communication and lack of responsiveness to customer concerns.
  • BS
    Brandy Stapleton
    Nov 11, 2025
    4.0
    The store manager(didn't get his name) but that guy was awesome!!! He came over to our table and talked to us just like he had known us out whole life!!! He was just an awesome guy
  • JD
    Jo-Amrah Dillingham
    Nov 8, 2025
    3.0
    Burger was DRY and like a hockey puck. Fries were cold. Ugh. I was there about 11:30. The food should have been fresh. It was not.
  • RA
    Rodney Alexander
    Nov 6, 2025
    5.0
    Best burgers anywhere!!!!¡!
  • DS
    DeWayne Stewart
    Oct 17, 2025
    5.0
    These guys are great! Always friendly, fast service and the best fast food in town.Store is always clean, and they have the best breakfast biscuits around!
  • DG
    David Gilliam
    Oct 6, 2025
    5.0
    This Whataburger restaurant is amazing from the way it looks to the workers. Every time I visit, it is always clean and excellent service. Even thou, it is a 24 hours open restaurant. I stop here whenever I come to Trinity, AL.
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Frequently Asked Questions About Whataburger

Where is Whataburger located?

Whataburger is located at 1621 BELTLINE RD SW, Decatur, AL 35601, USA.

What are the regular operating hours for Whataburger?

Whataburger is open 24 hours every day, from Monday to Sunday.