Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Numerous customers reported slow service, long wait times, and poor customer service experiences, particularly during busy hours.
Food Quality
Mixed reviews on food quality, with some praising the burgers while others complained about cold, greasy, or incorrect orders.
Staff Friendliness
While some customers highlighted friendly and helpful staff, others experienced rudeness and unprofessional behavior from employees.
Cleanliness
The restaurant's cleanliness received both praise and criticism, with some noting a clean environment while others reported unsanitary conditions.
KS
kelly smith
Feb 24, 2026
1.0
My wife and went to Whataburger on Beltline rd in Decatur AL on Feb 17th, 2026 around 6:30pm for dine in. There was a guy in front that got obviously frustrated about no one taking his order and he walked out. My wife and I waited about 10 min and employees walked past without a word. Others in the back looked at us and said nothing. No one and I mean NO ONE acknowledged our existence. There was ONE couple inside eating. Not busy at all. We finally left. This was a PATHETIC lack of service by any measure. I'm a native Texan and couldn't wait for this store to open. Now, I have zero desire to ever set foot in it again.
TA
Thomas Anderson
Feb 3, 2026
1.0
Not very good and over priced.
AH
Angel Hann
Dec 30, 2025
5.0
Love this place and the employees!!
GT
grace tudor
Dec 22, 2025
5.0
Whataburger is my son's favorite place to eat hamburgers. We come often and always get what we ask for. Thanks for your attention to the details
JT
James Taylor
Dec 19, 2025
1.0
Jay the window worker is absolutely horrible customer service. I didn’t even finish my order because I was constantly cut off with an increasingly exacerbated “ anything else “. Then when I let them know of a bad echo that was coming from the machine I was looked at like I was the problem. Then ignored and rudely handed my food. As of this moment I won’t be back and I’ll be sure to let my friends , family, and colleagues know of the horrible service at this particular whataburger especially from jay
Whataburger is located at 1621 BELTLINE RD SW, Decatur, AL 35601, USA.
What are the regular operating hours for Whataburger?
Whataburger is open 24 hours every day, from Monday to Sunday.
Does Whataburger serve breakfast and late-night food?
Yes, Whataburger serves breakfast as well as late-night food options.
Can I order Whataburger for takeout or delivery?
Yes, Whataburger offers both takeout and delivery services.
Is Whataburger wheelchair accessible?
Yes, Whataburger has wheelchair accessible entrance, parking, seating, and restrooms.
Does Whataburger welcome children and have a children's menu?
Yes, Whataburger welcomes children and offers a children's menu as well as high chairs.
Does Whataburger allow dogs inside or outside?
Whataburger does not allow dogs inside but does allow dogs outside the premises.
What nearby places can I visit before or after dining at Whataburger?
Nearby you can find Ruby Tuesday, Krispy Kreme for donuts and bakery items, and Panda Express for Chinese fast food.
Are there places nearby Whataburger to shop for pets and pet supplies?
Yes, there are multiple Petco stores nearby that offer pet supplies, grooming, and training services.
If I need groceries or pharmacy items near Whataburger, where can I go?
You can visit Publix Super Market at Decatur Commons for groceries and Publix Pharmacy at Decatur Commons for pharmacy needs, both located nearby.
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