Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on food quality; some praised freshness while others reported cold or old food.
Cleanliness
Significant concerns about cleanliness, with multiple reports of dirty dining areas and unsanitary food handling.
Service Speed
Inconsistent service speed; many customers experienced long wait times, especially during busy hours.
Staff Attitude
Staff attitude varied widely; some customers reported friendly service while others encountered rudeness and indifference.
Order Accuracy
Frequent issues with incorrect orders, leading to customer frustration.
TK
Tabi Kat
Oct 26, 2025
5.0
The food was fast and fresh! The workers were fabulous!
PP
purduepicc
Oct 19, 2025
5.0
Clean, fresh food, friendly staff
AB
amelia breahm
Oct 4, 2025
1.0
This is the nastiest restaurant I’ve ever witnessed. Someone brought an DOG inside and was just standing around where the food comes out while it sneezed and growled in someone’s arms. After cleaning our 2 tables because the tables and bench seats were covered in sticky stuff and crumbs, I went to fill up our drinks I saw caked on dirt and grime all over the counter around the condiments, straws and napkins. I took what ice I got from the grime covered screened drink machine and put some on the counter to try to scrape off all of the sticky and otherwise dirt and grime off as it was obvious that unless this restaurant has been opened for over 50 years it had NEVER been done. I cannot believe this place could stay in business. How does the health department allow this establishment to stay open?????
EL
Ehrin Larsen
Sep 20, 2025
1.0
Should have read the 1 star reviews. Eat here if you want liquid squirts. Nuff said.
TJ
Tabitha June
Sep 7, 2025
1.0
Front counter guy was nice, I saw him correctly mark my order only mayo and cheese, im a trucker, I cant just turn around and come get it remade. Very disappointed and frustrated at the kitchen not being either willing or incapable of correctly making the order.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Decatur, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Decatur, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (256) 350-5195.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #501 Priceville Wendy’s serve breakfast?
Yes, this Wendy’s location in Decatur, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Decatur, AL?
The drive-thru is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to midnight on Friday and Saturday.
Is this Wendy's location in Decatur, AL currently open?
Yes, Wendy's at 3240 Point Mallard Pkwy, Decatur, AL is open and committed to serving quality food every day.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout at this location?
Yes, Wendy's offers delivery and takeout services. You can order online via their app or at order.wendys.com.
What payment methods are accepted at Wendy's in Decatur, AL?
This location accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I contact Wendy's Decatur location for questions or feedback?
You can call the location directly at (256) 350-5195 or provide feedback via the Wendy's Customer Care team through live chat or their website. The main phone number is +1 256-350-5195.
Are there any competing fast food restaurants near Wendy's in Decatur, AL?
Yes, nearby competitors include Subway, Burger King, Dairy Queen Grill & Chill, and Hardee's, which offer different choices if you want to explore other options.
What nearby places can I visit before or after dining at Wendy's at 3240 Point Mallard Pkwy?
You can visit Perkins American Food Co. for American dining, Moe's Original BBQ for barbecue, or enjoy a quick coffee and snacks at Pilot Travel Center gas station nearby.
Is there a convenient place to refuel or recharge near Wendy's in Decatur?
Yes, nearby locations like Pilot Flying J and MAPCO offer gas and convenience store services, and the Pilot Electric Vehicle Charging Station is available for EV charging.
Can I find lodging or fitness facilities near Wendy's in Decatur, AL?
Yes, Comfort Inn Decatur Priceville is a nearby hotel, and Pro Fitness & Tanning offers gym and tanning services close to Wendy's location.