Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some meals being cold, poorly assembled, or lacking flavor.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
Customer Service
While some staff were praised for their friendliness and helpfulness, others were noted for poor attitudes and mistakes with orders.
Cleanliness
Several customers mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.
Overall Experience
The overall experience varied significantly, with some customers expressing satisfaction while others reported frustration with service and food quality.
KS
Kaitlin Stanley
Dec 17, 2025
1.0
Food costs are already ridiculous. I consider "take out" a treat. That being said, I paid good money for a bacon, egg, and cheese English muffins this morning. I wish I could attach the picture I took. Most pathetic thing I've seen in a minute. Two bites of bacon. There was literally TWO bites of bacon on the entire sandwich. I will NOT be wasting any more of my money there. Don't bother with the apologies either. Nothing changes. We don't need more fast food places, we have choices. Y'all need US the consumers and frankly I'm done with y'all robbing us. Never again.
HQ
HoverBoard Queen
Dec 9, 2025
5.0
Miss Kiera Has The Most Sweetest & Beautiful Spirit & She Was Very Nice To Me When I Came Through The Drive Thru & With A Great Attitude Comes Great Food & My Food Was Really Good So Thank You For The Amazing Service & I Will Definitely Be Back To This Location 😁
NS
Nathan Smith
Dec 2, 2025
2.0
Ordered a daves single. Burger patty was dried out and over cooked. Burger was dry with hardly any condiments. The size is what a Jr cheese deluxe use to be.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-through service at Wendy's on Beltline Sw in Decatur, AL?
The drive-through at Wendy's on 1422 Beltline Sw is open daily from 6:00 AM to 1:00 AM.
Does this Wendy’s location serve breakfast?
Yes, the Wendy’s at 1422 Beltline Sw in Decatur serves breakfast, including combos, croissant, biscuit sandwiches, coffee, and sides.
How can I place an order online or through an app for Wendy’s at 1422 Beltline Sw?
You can order online at https://order.wendys.com or use the Wendy's mobile app available on the App Store for convenient ordering and delivery.
What payment methods are accepted at Wendy's in Decatur, AL?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Is Wendy’s at 1422 Beltline Sw open for dine-in and drive-thru services?
Yes, this Wendy’s location offers dine-in, drive-thru service, takeout, and delivery where available.
How can I provide feedback or contact Wendy’s at this location?
You can contact the location directly at (256) 350-1996, reach the Customer Care team via 888-624-8140, use Live Chat on the Wendy's Contact page, or fill out the Wendy’s Customer Satisfaction Survey online.
Are there any nearby restaurants or places to visit close to Wendy’s on Beltline Sw?
Nearby places include IHOP for breakfast, Papa Murphy’s and Donatos Pizza for additional dining options, and ALDI USA for grocery shopping, making it convenient to combine visits.
Can I find automotive parts and services near this Wendy’s location?
Yes, nearby options include Advance Auto Parts and Shell Rotella, handy for automotive needs possibly combined with a meal at Wendy's.
Are there any financial or loan services near Wendy’s at 1422 Beltline Sw?
Nearby financial services include OneMain Financial, Advance America, and USAgencies Insurance, providing convenient options for financial needs close to Wendy’s.
Where can I find menu prices and nutrition information for Wendy’s at this Decatur location?
Menu pricing and nutrition information are available on the Wendy’s website at https://order.wendys.com or through the mobile app, where details update as you customize your order.