Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, especially in the drive-thru, with some experiences exceeding 30 minutes.
Food Quality
While many customers enjoyed the food, there were consistent complaints about cold items, incorrect orders, and overall inconsistency in food preparation.
Staff Attitude
The staff was often described as friendly and helpful, but there were also reports of poor customer service and negative attitudes during busy times.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions in bathrooms.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, indicating a need for improvement in order accuracy.
MO
Mike Osborn
Oct 30, 2025
5.0
The ppl was nice they got to me fast
JG
John Greenleaf
Sep 20, 2025
4.0
Good food, decent prices, excellent staff.
CG
Carson Gaylor
Sep 8, 2025
5.0
Ramon at the drive through made my day, great guy, Great attitude and awesome customer service!! All in all, amazing service and conveniently fast drive through!
GB
Gunnar Breymann
Aug 29, 2025
1.0
Chicken was very dried out definitely past the through out time first window didnt even ask what order I was more concerned about what was going on with his phone probably won't go there again
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Decatur, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Decatur, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (256) 350-1996.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #504 Beltline Wendy’s serve breakfast?
Yes, this Wendy’s location in Decatur, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-through service at Wendy's on Beltline Sw in Decatur, AL?
The drive-through at Wendy's on 1422 Beltline Sw is open daily from 6:00 AM to 1:00 AM.
Does this Wendy’s location serve breakfast?
Yes, the Wendy’s at 1422 Beltline Sw in Decatur serves breakfast, including combos, croissant, biscuit sandwiches, coffee, and sides.
How can I place an order online or through an app for Wendy’s at 1422 Beltline Sw?
You can order online at https://order.wendys.com or use the Wendy's mobile app available on the App Store for convenient ordering and delivery.
What payment methods are accepted at Wendy's in Decatur, AL?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Is Wendy’s at 1422 Beltline Sw open for dine-in and drive-thru services?
Yes, this Wendy’s location offers dine-in, drive-thru service, takeout, and delivery where available.
How can I provide feedback or contact Wendy’s at this location?
You can contact the location directly at (256) 350-1996, reach the Customer Care team via 888-624-8140, use Live Chat on the Wendy's Contact page, or fill out the Wendy’s Customer Satisfaction Survey online.
Are there any nearby restaurants or places to visit close to Wendy’s on Beltline Sw?
Nearby places include IHOP for breakfast, Papa Murphy’s and Donatos Pizza for additional dining options, and ALDI USA for grocery shopping, making it convenient to combine visits.
Can I find automotive parts and services near this Wendy’s location?
Yes, nearby options include Advance Auto Parts and Shell Rotella, handy for automotive needs possibly combined with a meal at Wendy's.
Are there any financial or loan services near Wendy’s at 1422 Beltline Sw?
Nearby financial services include OneMain Financial, Advance America, and USAgencies Insurance, providing convenient options for financial needs close to Wendy’s.
Where can I find menu prices and nutrition information for Wendy’s at this Decatur location?
Menu pricing and nutrition information are available on the Wendy’s website at https://order.wendys.com or through the mobile app, where details update as you customize your order.