Wendy's

3.9
1290 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1422 Beltline Sw, Decatur, AL
35601, United States

Hours

Reviews

3.9
1,290 reviews
5 stars
577
4 stars
333
3 stars
190
2 stars
91
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiences exceeding 30 minutes.

Food Quality

While many customers enjoyed the food, there were consistent complaints about cold items, incorrect orders, and overall inconsistency in food preparation.

Staff Attitude

The staff was often described as friendly and helpful, but there were also reports of poor customer service and negative attitudes during busy times.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions in bathrooms.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, indicating a need for improvement in order accuracy.
  • MO
    Mike Osborn
    Oct 30, 2025
    5.0
    The ppl was nice they got to me fast
  • JG
    John Greenleaf
    Sep 20, 2025
    4.0
    Good food, decent prices, excellent staff.
  • CG
    Carson Gaylor
    Sep 8, 2025
    5.0
    Ramon at the drive through made my day, great guy, Great attitude and awesome customer service!! All in all, amazing service and conveniently fast drive through!
  • GB
    Gunnar Breymann
    Aug 29, 2025
    1.0
    Chicken was very dried out definitely past the through out time first window didnt even ask what order I was more concerned about what was going on with his phone probably won't go there again
  • RM
    Robin Montgomery
    Jul 25, 2025
    5.0
    Always friendly

Frequently Asked Questions About Wendy's

Is #504 Beltline Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.