Tropical Smoothie Cafe

Reviews

• SP

  Sparkles Pointer

  Nov 16, 2025
  3.0
  My wrap wasn't made correctly
• GA

  ginny a

  Oct 16, 2025
  3.0
  The employee are amazing and the food was delicious the only complaint I have is be nicer to your workers! don’t be so hard on them when they messed it will cause them to double themselves. If you could just be more motivated and kinder to them it would be amazing! Jesus loves you always remember to that 💕
• NN

  Nicole

  Sep 7, 2025
  4.0
  Took 15 min for me to get my acai bowl. Noone was in front of me. The lady after me got her even after standing there deciding on what to order .The person that was making them was in the telephone. She finally came to counter and stated she made it wrong. I would have ordered ahead but u do not take gift cards online .... Update: the manager contact me and replaced my order. They have new and friendly staff & lately ALL my orders have been on pt. I am a happy camper. I go frequently.
• KM

  Kenzie McKimmon

  Sep 4, 2025
  3.0
  Takes way too long to order, get through the drive through, and obtain your order. I don’t know if staffing has been low the past few months, but every time I have ordered from Tropical Smoothie it is a 20+ minute wait.
• GD

  Gina Denson

  Aug 20, 2025
  1.0
  I hate that I am having to use this platform to voice my frustration right now. I ultimately feel like the matter that happened 11 days ago should have been solved at this point. I had a doordash delivery. Within the delivery, all of my items were not delivered to me from the store. I did every single step in the book of common sense to make sure that anything can be FINALLY SOLVED. It hasn't and all of the phone calls and reaching out about a refund is extremely exhausting and ultimately exhausting at this point. I've talked to the necessary people that I needed to talk to and when I had a conversation that seemed like the problem would be solved. The kind, courtesy and patience I had to have been told that this matter will be solved and I am serious seeing that it is getting nowhere have me HIGHLY DISAPPOINTED. ****TO THE OWNER, I'VE ALREADY TALKED ETC ETC. I WAS PROMISED A REFUND THAT HAS NOT BEEN RECEIVED. I FEEL PLAYED AT THIS POINT. I AM TRULY DISAPPOINTED. NEVER HAD THIS TYPE OF OKIE DOKE COMING FROM A RESTAURANT. BUT IT IS WHAT IT IS AT THIS POINT.**** If I finally get the refund that was promised from missing items then that will be lovely. Being cheated out of this matter doesn't sit to well with me at all. & I was becoming a loyal customer to this location but my mind has shifted.

Frequently Asked Questions About Tropical Smoothie Cafe