Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Decatur Subway® Restaurant at 2210 Danville Rd SW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers expressed dissatisfaction with the quality and freshness of ingredients, noting issues like over-toasted bread and tired vegetables.
Customer Service
There were numerous complaints about rude and unprofessional staff, with some customers feeling embarrassed or disrespected during their interactions.
Coupon Issues
Many customers reported problems with coupon acceptance, leading to frustration and loss of business.
Service Speed
While some reviews praised quick service, others highlighted long wait times and slow service, particularly during busy hours.
Cleanliness
Several customers noted issues with cleanliness, including dirty tables and inadequate bathroom facilities.
AE
AC Estes
Feb 19, 2026
3.0
I’m honestly just fed up with Subway lately. Prices keep going up while the amount and quality of food keep going down. My sandwich today had literally four pieces of spinach on it, and when I politely asked for more, the employee acted irritated, like I was asking for something unreasonable.
The toasted sandwich came out over-toasted to the point where the bread was tough, not warm and crisp. The tomatoes were grainy, and both the tomatoes and cucumbers clearly had that “been in the fridge too long” texture where they start breaking down and losing freshness. You can tell when produce is past its prime, and this definitely was.
What’s frustrating is that the flavor profile itself hasn’t changed, it still tastes like the Subway from 20–30 years ago., but the quality of the ingredients has declined while the price has climbed. Paying around $9 (or more) for a skimpy sandwich with tired vegetables just doesn’t feel worth it anymore.
I used to enjoy coming here, but experiences like this make it hard to justify. At this point, bring back the $5 footlong, at least then the portion matched the price.
DB
Dawn Brockman
Nov 7, 2025
1.0
We have tried to use the coupons we get and they do not honor the coupons. Bad experience, will not return.
LE
Lum Ederds
Oct 24, 2025
5.0
Quick, friendly service. Fresh food. A good stop for lunch.
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