Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Decatur, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2209 Danville Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
1,042 reviews
5 stars
491
4 stars
246
3 stars
132
2 stars
49
1 star
124
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, with long wait times and incorrect orders being common issues.
Food Quality
While some customers enjoyed the food, many complained about cold items, incorrect orders, and inconsistent quality.
Staff Attitude
Feedback on staff varied, with some praising friendly service while others noted rudeness or lack of professionalism.
Management Issues
Several reviews highlighted poor management practices, including inadequate staffing and failure to address customer complaints.
- AUA Google UserJan 4, 20265.0This is my favorite restaurant and customer service is very great!!!!! 10/10 would recommend to anyone.
- MHMatthew HardJan 3, 20265.0This location has improved. The cleanliness of the location and outside of the building definitely looks good. The customers service has definitely improved. The food is also fresh every time I come now. I am a regular customer and this definitely has improved over the last 6 months.
- AUA Google UserJan 3, 20265.0As a customer, I can honestly say this store does an amazing job with their food. Everything is always fresh, hot, and made exactly the way it’s supposed to be. You can tell the team takes pride in what they serve because the quality and flavor are consistently on point every time I visit. Orders are accurate, the food looks great, and it always tastes even better. This is the kind of store you keep coming back to because you know you’ll have a great experience every single time.
- LBLuke BrooksJan 3, 20265.0I came out tonight to try the new double bacon smasher and the food was fresh and hot and the tots were well salted. customer service was definitely five out of five stars.
- SPSparkles PointerDec 17, 20253.0Food was not good and it was made fresh. Tater tots burned.