Sonic Drive-In

3.4
1168 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Decatur, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1325 6th Avenue Se for the ultimate SONIC experience!

Location

Sonic Drive-In
1325 6th Avenue Se, Decatur, AL
35601, United States

Hours

Reviews

3.4
1,168 reviews
5 stars
419
4 stars
247
3 stars
168
2 stars
89
1 star
245

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, with some experiences lasting over an hour.

Food Quality

There were numerous complaints about cold, poorly prepared food, including incorrect orders and items that were inedible.

Staff Behavior

Several reviews highlighted rude or unprofessional behavior from staff, with some customers feeling disrespected during their interactions.

Management Issues

Many customers suggested that the location needs better management and staffing to improve overall service and food quality.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and excellent service.
  • DA
    Drkgoddess Abbott
    Dec 11, 2025
    1.0
    They just need to close this location down or hire new management. They are never consistent and heaven forbid you do a mobile order and it’s incorrect the money is definitely gone because the refund doesn’t go back on the card and no matter what you order or how many cars are there it’s a guarantee that you will be there 30 minutes plus .* update the GM Karen turned my negative experience into a positive by simply taking the time out of her day to call and see what could make things better
  • KT
    Kimberly Aker - Terry
    Nov 8, 2025
    1.0
    They only had two employees on a Saturday we waited 20+ minutes at the drive thru. And only 2 other cars to serve. Will not be back to this one.
  • JM
    Jade Mogren
    Nov 1, 2025
    1.0
    We got a milkshake and the milk was sour…
  • MC
    Marilyn Collier
    Oct 22, 2025
    5.0
    Very nice folks
  • JM
    Judy Mingus
    Sep 15, 2025
    5.0
    Great food great service