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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.3
(729 reviews)

Business Details

(256) 350-4800

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Decatur is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1241 Point Mallard Pkwy/AL-67, Decatur, AL
35601, United States

Hours

Reviews

4.3
729 reviews
5 stars
447
4 stars
157
3 stars
54
2 stars
23
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Food Quality

While some reviews noted great food, others mentioned issues with portion sizes, freshness, and items being unavailable.

Cleanliness

Feedback on cleanliness was mixed; some customers found the restaurant clean, while others reported dirty tables and unsanitary conditions.

Availability Issues

Several customers expressed frustration over the restaurant frequently being out of popular items, impacting their dining experience.

Pricing Concerns

Many reviews indicated that customers felt the prices were high relative to the portion sizes and overall value.
  • ML
    Melissa Link
    Feb 22, 2026
    5.0
    Always great service here and had a sweet young girl this morning very upbeat and helpful..
  • BJ
    Brook Jones
    Feb 10, 2026
    5.0
    Roslyn 10/10!! My friend and I stopped by for lunch and to be honest we were not very prepared.. We had no idea what we wanted and I definitely felt like I was being difficult but did not mean to be at all. A very nice woman helped us and not only was she extremely patient with us but even helped us decide and gave her honest opinion on certain items. She had such a beautiful smile and laughed with us. The best customer service I’ve had in a very long time! If you’re considering stopping by I say do it! You will not be disappointed if she works with you. Thank you Roslyn!
  • JW
    Jamey Wells
    Feb 3, 2026
    1.0
    WARNING !! BEFORE YOU EAT HERE PLEASE GO ON YOUTUBE & watch The Deserved downfall of Panera Bread.
  • JT
    JOELIS TORRES
    Jan 31, 2026
    5.0
    My digital coupon didn’t want to work on the app and the manager still validated it for me. That was very nice! I love when managers value the customer! Ate here plenty of times and food is always hot!
  • RR
    Rocket City Rob
    Dec 17, 2025
    4.0
    The staff is so nice

Frequently Asked Questions About Panera Bread

Does Panera Bread in Decatur accept reservations?

No, Panera Bread in Decatur does not accept reservations.

What are the opening hours of Panera Bread Decatur for delivery?

Panera Bread Decatur offers delivery daily from 7:00 AM to 8:00 PM.

Brand Certified Facts from Panera Bread

This information is certified by Panera Bread and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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