Location.com logo
Brand Certified

McDonald's

3.4
(2213 reviews)

Business Details

3342 Point Mallard Pky, Decatur, AL
35601, United States
(256) 584-6886
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3342 Point Mallard Pky, Decatur, AL
35601, United States

Hours

Reviews

3.4
2,213 reviews
5 stars
741
4 stars
493
3 stars
387
2 stars
195
1 star
397

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or incorrect items.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers noting poor attitudes from employees.

Cleanliness

While some customers praised cleanliness, others reported unsanitary conditions and disorganization in the restaurant.

Management Issues

Several reviews pointed to a lack of effective management, with calls for better training and oversight of staff.
  • RS
    r sulli
    Feb 26, 2026
    3.0
    The food was good and the staff was nice. My concern was that they were out of burritos and thought they were out of apple pies and it was only 9:30 in the morning
  • CG
    Crystal Garth
    Feb 19, 2026
    1.0
    I went to McDonald’s in Priceville Al 2/19/2026 and ordered the 10 piece nuggets cooked as ordered ok they pulled me for 5 min they brought my order and when I bit into the nuggets omg they where hard so I went inside and they corrected it. Then the next morning around 10 I went to get me a mcchicken sandwich they pulled me waited 6 min they brought it out when I got home bit into the sandwich it was so hard I couldn’t chew it when I say priceville McDonald’s needs to hire new people or have a meeting with their employees it’s sad when you go and get food it should be cook right
  • ES
    Endya Singleton
    Feb 15, 2026
    2.0
    This location is very hit-or-miss. I come here a lot while I’m traveling to and from Huntsville and Montgomery, and sometimes the service and food are great, and other times they're really bad. Yesterday, on the way home, I ordered fries; they were cold and super salty. Tonight on the way down to Birmingham after I stop for gas at the Chevron, I drive over to the drive-through and order some nuggets with some fries and a hot fudge sundae with extra fudge, which is what I order every time I come here. My fries were lukewarm, my nuggets were overcooked, but they were not hot /fresh either and they almost forgot my sundae. I had to ask for it at the window when I asked, they made it a regular sundae with a little bit of fudge and I was asked “ hey is this extra fudge?” And they’re like “we can get some” and it’s literally like one pump of fudge. Which is okay, I understand procedures and food cost. However, my problem is that the fudge wasn’t even hot. It’s cold fudge like they’re warmers not on or anything and it really upsets me because I spend my money here for like a quick snack late at night when I’m Driving a few times a week. And for the fact that there’s usually only one or two cars in the drive-through, they should be making things cooked to order unless they’re super busy. The order taker/cashier was great, but the expo window could use some work. Sometimes it’s really really great again, but sometimes it really is just a very disappointing experience and as someone who works as a Regional Director for another restaurant franchise, I would be disappointed if this was my store.
  • JP
    Jimmy Poulin
    Jan 27, 2026
    3.0
    It's a McDonald's...
  • SW
    Steve Weatherspoon
    Jan 19, 2026
    5.0
    Outstanding cleanliness and friendly service. Best in the area.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 3342 Point Mallard Pkwy, Decatur, AL?

McDonald's is open daily from 4:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:00 AM to 10:30 PM, except on Fridays and Saturdays when it is available until 11:30 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: