McDonald's

3.4
2203 reviews
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Business Details

3342 Point Mallard Pky, Decatur, AL
35601, United States
(256) 584-6886
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3342 Point Mallard Pky, Decatur, AL
35601, United States

Hours

Reviews

3.4
2,203 reviews
5 stars
740
4 stars
488
3 stars
385
2 stars
194
1 star
396

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

Many reviews indicated that food was often cold, poorly prepared, or missing items, leading to dissatisfaction.

Staff Attitude

Customer experiences varied widely regarding staff friendliness, with some praising individual employees while others reported rudeness and poor service.

Management Issues

Numerous reviews highlighted a lack of effective management, resulting in chaotic service and unresolved customer complaints.
  • PA
    Pedro Aragon
    Jan 5, 2026
    1.0
    Terrible! Smaller dry disgusting! Never again
  • RC
    RPF Creates
    Jan 3, 2026
    1.0
    Showed up five minutes before closing and they turned me away at the drive thru. Last time I was here they weren’t ready 20 minutes after opening. It’s right off the highway so don’t rely on it late or early.
  • CC
    Cole
    Dec 30, 2025
    1.0
    Asked for a pupcup lady said I can give you that and then we got to the window they had it made and all and the lady said my manager won’t let me give it to you and the manager walked over and said the answer is no
  • BJ
    Brook Jones
    Dec 16, 2025
    1.0
    Stopped to get breakfast before a trip and wish we didn’t… it’s cold outside so the thought of a hot coffee and breakfast sounded like a great idea. We were the only car in line and after ordering we were told to pull forward. When they brought our meal out and coffee’s, everything was thrown in random boxes. We got a big breakfast delux and a steak sandwich with two hot Carmel lattes. The employee informed us they are out of the breakfast trays so they had to use boxes. That’s fine I understand and that’s not a big deal. We pulled away and when getting the food out realized there’s no syrup, ketchup, or a fork.. bummer since we already got to the highway and was not turning around. When going to get a drink of the coffee they were ice cold. Not even warm, they took iced coffee and put it in hot cups. Worst way to spend $24. If you’re looking to get breakfast I’d recommend going somewhere else to spend your money.
  • MT
    Mike Throneberry
    Dec 11, 2025
    2.0
    This McDs is probably the nastiest, slowest food is never hot.
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 3342 Point Mallard Pkwy, Decatur, AL?

McDonald's is open daily from 4:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:00 AM to 10:30 PM, except on Fridays and Saturdays when it is available until 11:30 PM.