McDonald's

3.0
1932 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2225 Danville Rd SW, Decatur, AL
35601, United States

Hours

Reviews

3.0
1,932 reviews
5 stars
520
4 stars
336
3 stars
317
2 stars
180
1 star
579

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly during busy hours, with long wait times in both drive-thru and in-store.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior and lack of courtesy.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Food Quality

Several customers expressed dissatisfaction with food quality, mentioning cold items and incorrect preparation.

Cleanliness

There were complaints about unsanitary conditions and unprofessional behavior from staff, impacting overall customer experience.
  • DM
    Daniel Mells
    6 days ago
    1.0
    I used to like this McDonald's but each new hire is worst then the last and I dont mean by experience but by attitude and rudeness. Took almost 10 minutes to take my order and was short and rude not to mention burger was cold and tossed the bag on the counter and walked off... Dont go here unless you desperate and even then just go to the chik fil a or taco bell down the road
  • RB
    Rebecca Blackburn
    Nov 17, 2025
    5.0
    Good communication great customer service always
  • CL
    Candace Lawson
    Nov 11, 2025
    4.0
    Food is never hot could do better
  • CW
    Camron Wood
    Nov 7, 2025
    1.0
    To the manager at this Danville rd. McDonald's... Your company's app malfunctioned and reverted my table top order to drive thru ... You made me actually drive thru to receive my food while my truck is running on borrowed gas from my coworkers... that they managed to pull together and put in my truck to get to the hospital to see my dad who is in ICU on a ventilator and not expected to make it... WHILE the entire rest of family sits in the restaurant and eats... After just leaving the hospital from what very well may be the last time we see him ...Kudos to you lady. You're a real winner.
  • JP
    Jonathan Petruzzo
    Nov 6, 2025
    5.0
    Drive through workers always friendly and quick even late at night. Food always looks and taste just like it's supposed to. I'm lovin it

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2225 Danville Rd SW, Decatur, AL?

McDonald's in Decatur, AL operates 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers drive-through service 24/7.