Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, rude staff, and incorrect orders, leading to frustration and disappointment.
Food Quality
Many reviews mentioned cold or stale food, with specific complaints about chicken nuggets and incorrect items in orders.
Customer Experience
Several customers highlighted poor communication and management, with some expressing appreciation for friendly staff, but overall experiences were negative.
Drive-Thru Performance
The drive-thru service was frequently criticized for long wait times and prioritizing drive-thru orders over in-house customers.
JH
Jacob Hammack
5 days ago
5.0
Very quick and the front counter worker was very nice and helpful
NW
Nathan West
Dec 31, 2025
5.0
Great food, service and such a kind man at the windows. 10/10 would come back.
AH
Angel Hann
Dec 30, 2025
5.0
Love this place and the employees
LB
Luke Brown
Dec 17, 2025
1.0
Severely disappointed in the night crew tonight! Mobile order completely wrong, terrible customer service and they’ve ignored the phone 10 times!
LL
Lucy
Dec 17, 2025
1.0
Night Shift for 12/17 was awful at 7pm. Pulled my fiancé and I to the 3rd window and made us wait 20 minutes before we just came inside and they realized they forgot about us! I’ve never had this issue before with this store!
What are the operating hours for McDonald's at 2225 Danville Rd SW, Decatur, AL?
McDonald's in Decatur, AL operates 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location offers drive-through service 24/7.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, McDonald's offers delivery service 24/7 with options including curbside pickup and no-contact delivery.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I place a mobile order for McDonald's?
You can place a mobile order through the McDonald's App available for iOS and Android, or use the smart link provided for quick ordering online.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html
What services besides food does this McDonald's offer?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What nearby restaurants are close to this McDonald's?
Nearby dining options include Papa Murphy's Take 'N' Bake Pizza, Subway, Sonic Drive-In, and Chick-fil-A, giving customers a variety of food choices in the area.
Are there places nearby where I can shop or run errands before or after visiting McDonald's?
Yes, nearby you can visit Atlantic Wigs Sales and Styling for fashion accessories, Walgreens for pharmacy and convenience needs, Electronic Express for electronics, and the US Post Office for mailing services.
What accommodation options are near the McDonald's in Decatur, AL?
Nearby hotels include Decatur Inn and Suites, Comfort Inn & Suites, and Baymont by Wyndham Decatur, convenient for travelers looking to stay close to McDonald's.