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McDonald's

3.0
(1951 reviews)

Business Details

2225 Danville Rd SW, Decatur, AL
35601, United States
(256) 350-7083
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2225 Danville Rd SW, Decatur, AL
35601, United States

Hours

Reviews

3.0
1,951 reviews
5 stars
528
4 stars
338
3 stars
319
2 stars
180
1 star
586

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and helpful to rude and dismissive.

Order Accuracy

Multiple reviews highlight issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Customers frequently report cold or stale food, with some expressing dissatisfaction with the overall quality.

Service Speed

Many reviews mention slow service, particularly during busy times, with long wait times reported for both drive-thru and in-store orders.

Cleanliness and Atmosphere

While some customers appreciate the cleanliness and atmosphere, others report unsanitary conditions and a lack of attention from staff.
  • SJ
    Samantha L. Malone Johnson
    Jan 24, 2026
    1.0
    I always order a caramel frappe with heavy caramel (up to $4 worth) and they still refuse to give it to me, even after i paid for it...I. lookig to have something done aboutit cause that is taking my money and not getting what i paid for...the workers have nasty attitude and roll they eyes and be smart to u....what i am gone do is go back and record everything then take it str8 to the media and etc. Count your says mcdonalds....and im calling the health dept. Cause why r yall like this
  • CO
    Cramer Oliver
    Jan 20, 2026
    5.0
    Dropped my card and the drive thru cashier climbed out and got it for me. Such a big help and good customer service!
  • SH
    Sheena Hardin
    Jan 18, 2026
    5.0
    Baldwin is the best employee you have, give that man a raise. Make him manager please 🙏🏾🥺
  • JH
    Jacob Hammack
    Jan 7, 2026
    5.0
    Very quick and the front counter worker was very nice and helpful
  • NW
    Nathan West
    Dec 31, 2025
    5.0
    Great food, service and such a kind man at the windows. 10/10 would come back.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2225 Danville Rd SW, Decatur, AL?

McDonald's in Decatur, AL operates 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers drive-through service 24/7.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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