Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude or incompetent service, with many expressing frustration over long wait times and incorrect orders.
Food Freshness
While some customers praised the food as hot and fresh, others noted inconsistencies in quality, with complaints about cold or poorly prepared items.
Staff Friendliness
There were positive mentions of friendly staff, particularly during certain shifts, but this was contrasted by reports of rude behavior from some employees.
Operational Efficiency
Many reviews highlighted slow service and long wait times, particularly in the drive-thru, indicating a need for better staffing and management.
Overall Experience
Customer experiences varied widely, with some enjoying their meals and service while others had negative encounters, suggesting inconsistency in performance.
JC
Jamie Cooper
Oct 16, 2025
1.0
Rude
DC
Damian Cassidy
Oct 7, 2025
1.0
This is saying a lot here. But this is the most incompetent, and slowest McDonald’s I’ve been to.
EP
Eric Pointer
Oct 4, 2025
5.0
Fast and quick
JN
Jan Newsome
Sep 4, 2025
5.0
McD is one of my favorite places to stop when traveling. One of my "go to" meals is the 2 cheeseburger meal. It's easy to eat in the car. I also enjoy the Quarter Pounder meal. If I have time to eat in, then I might change it up for a Big Mac. Their breakfast menu is great and of course desserts have to be mentioned, apple pies, ice cream cones, milkshakes and caramel sundaes. Lastly when there's a chill in the air, it's time for some of their hot chocolate. It's delicious.
BB
Bradlena
Aug 31, 2025
3.0
Okay please let me learn how to cook a little quicker and make sure chicken is really done
What are McDonald's operating hours at 3010 Alabama Hwy 20 NW in Decatur, AL?
McDonald's is open daily from 4:30 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available every day from 5:00 AM to 10:30 PM.
Does this McDonald's location offer a drive-thru service?
Yes, the drive-thru is open daily from 4:30 AM to 11:00 PM.
Can I order McDonald's using an app at this location?
Yes, you can order using the McDonald's App available on iOS and Android, or through their online delivery link.
What payment options are accepted at McDonald's located at 3010 Alabama Hwy 20 NW?
They accept American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available as one of the services provided.
What services are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby places can help me find this McDonald's?
Nearby locations include multiple McDonald's restaurants, MAPCO convenience store and gas station, Speedway gas station and bakery, and Jack's fast food restaurant, which can serve as landmarks when locating the McDonald's at 3010 Alabama Hwy 20 NW.
Where can I grab a quick snack or fuel up near McDonald's at this location?
You can visit MAPCO, Speedway, or Texaco Station Decatur nearby for convenience store items or fuel.
Are there any nearby dining options other than McDonald's?
Yes, nearby you can find Jack's fast food restaurant and Smokey C's Bar-B-Que & Wings for more dining choices.