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McDonald's

3.0
(2164 reviews)
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Business Details

1208 6th Ave SE, Decatur, AL
35601, United States
(256) 353-8911
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1208 6th Ave SE, Decatur, AL
35601, United States

Hours

Reviews

3.0
2,164 reviews
5 stars
580
4 stars
341
3 stars
370
2 stars
230
1 star
643

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly during night shifts, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Customers frequently complained about cold food, stale items, and overall poor food quality, with some stating they received food that was not fresh.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and unkempt dining areas.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted improvements in service at certain times.
  • JB
    Joshua Burcham
    Feb 18, 2026
    1.0
    Do not eat here lady at the drive thru was more than rude started talking down to me for using a code I asked for a extra piece of meat and she did cheese and when I came back around she goes to. Cursing putting me down I will never eat here again all because she wanted to stay on her phone
  • AQ
    Aaron Quinn
    Feb 12, 2026
    1.0
    Absolutely terrible service. Wanted in line for over 20 mins. Employee at the second window was rude. She told another employee to just close the window on him he don't know nothing as I am nicely explaining the lady at the first window told me to pull to the first to pay. The lady told to close the window basically slams it closed. No food after waiting over 20 mins in line. Was told you are not getting you order if you haven't paid while I have money in my hand to pay. Definitely will not be back!
  • AG
    Albert Guerrero
    Feb 11, 2026
    1.0
    Muy Lala la atención no recomiendo este lugar para nada
  • JM
    Johnny Maynor
    Feb 11, 2026
    1.0
    Foid cold tea taste like hotdogs water
  • TJ
    Tyler Jones
    Jan 29, 2026
    1.0
    food is always wrong and never fresh one of the worst locations
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Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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