McDonald's

3.0
2142 reviews
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Business Details

1208 6th Ave SE, Decatur, AL
35601, United States
(256) 353-8911
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1208 6th Ave SE, Decatur, AL
35601, United States

Hours

Reviews

3.0
2,142 reviews
5 stars
571
4 stars
339
3 stars
369
2 stars
230
1 star
633

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many experiences of incorrect orders and poor customer service.

Food Quality

Numerous reviews highlighted issues with food temperature and freshness, with many customers receiving cold or stale food.

Cleanliness

Several customers noted unsanitary conditions, including dirty bathrooms and overall cleanliness concerns in the dining area.

Order Accuracy

A significant number of reviews mentioned incorrect orders, missing items, and a lack of attention to customer requests.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted improvements in service and food quality over time.
  • JS
    Jessica Stevens
    4 days ago
    3.0
    Very rarely do I have issues w this location but today, yall really got me good. I like to order biscuits or whatever breakfast for my team as I'm doing my runs. I submitted my order a bit after 10a and was greeted at the order taker at EXACTLY 1030. I was then told that breakfast is over with and that I could not receive my order at all and that I could order lunch if I wanted. They said they would cancel my order. So I huff and puff about it since I don't know my people's lunchtime order. I randomly grab a bunch of mcchickens and cheeseburgers. WELL. I get to the present window and they hand me the wrong order. Guess what it was? BREAKFAST PLATTERS absolutely crazy work, I guess I'll find somewhere else bc i can't w yall
  • JH
    Jamie Handley
    Nov 1, 2025
    5.0
    Drive thru with 2 orders in the app. Was easy and seamless.
  • SR
    sergio Reyes
    Oct 26, 2025
    1.0
    Ellos no trabajan prefieren estar hablando entre ellos. 🤮
  • EL
    Ed Lacy
    Oct 12, 2025
    1.0
    My fish sandwich AND my frenchfries were not hot and furthermore the very rude girl told me to “have the day you derseve”. Terribly condescending. Never again will I go there.
  • CP
    Caleb Posavec
    Oct 10, 2025
    1.0
    TWICE IN 24 HOURS I HAVE EITHER WENT PHYSICALLY TO THIS STORE, OR ORDERED VIA DOORDASH... TWICE THEY HAVE NOT EVEN COME CLOSE TO FULFILLING THE ORDERED CORRECTLY.... I EXPECT WHAT TO RECEIVE WHAT I PAY FOR.... WHERE IN THE DECATUR ALABAMA ARE THE LARGE FRY I ORDERED.... BOTH NIGHTS......
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week, including all holidays.

Does this McDonald's offer delivery services, and what are the delivery hours?

Yes, delivery is available 24/7. You can access delivery through their website or app anytime.