Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1241 Point Mallard Parkway in Decatur is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers consistently praised the burgers and fries for being fresh, delicious, and made to order.
Service Issues
Several reviews highlighted inconsistent service, with some customers experiencing delays and lack of attentiveness from staff.
Cleanliness
Most customers noted that the restaurant was clean, although there were a few complaints about hygiene practices among staff.
Pricing Concerns
Many customers felt that the prices were high for the portion sizes, leading to mixed feelings about the value for money.
Customer Experience
While many enjoyed their visits, some reported negative experiences with staff behavior and order accuracy.
JC
Jonalee corwin
Sep 27, 2025
5.0
Five guys has the best burgers and fries
NF
Not a falcons fan
Aug 16, 2025
1.0
Sweet tea was sour. Told an employee. I told them it was SOUR. She said she would put more sugar in it but like.. that’s not what the issue was. The tea was old and needed to be thrown away.
VB
Von Bailey
Aug 12, 2025
2.0
The foods amazing I love a good five guys burger but the staff...questionable. and don't even get me started on the prices!
MN
Megan Nichols
Aug 11, 2025
5.0
Five Guys never disappoints! Fresh, juicy burgers made to order with unlimited toppings, perfectly crispy fries cooked in peanut oil, and creamy, customizable milkshakes. Friendly staff, quick service, and generous portions make every visit worth it. Always consistent, always delicious!
We do at least once a week and are never disappointed!
JM
James Markey
Jul 13, 2025
5.0
Very clean restaurant, great staff, fantastic food
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 1241 Point Mallard Parkway accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys in Decatur?
Five Guys is open daily from 10:30 AM to 9:00 PM.
Does Five Guys in Decatur offer delivery and takeout options?
Yes, this location offers both delivery and in-store pickup services.
How can I place an order or view the menu for Five Guys Decatur?
You can view the menu and place orders online at https://order.fiveguys.com/location/decatur/menu or through the Five Guys mobile app.
What payment methods are accepted at Five Guys Decatur?
They accept American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, and cash.
Are there gluten-free options available at Five Guys?
While buns and certain condiments contain gluten, you can order sandwiches without buns using wraps or bowls. However, cross-contamination risk exists. Check their nutritional and allergen charts for details.
Is Five Guys in Decatur family friendly and wheelchair accessible?
Yes, Five Guys welcomes children and has wheelchair accessible entrances, parking, seating, and restrooms.
Which nearby restaurants can I visit before or after dining at Five Guys Decatur?
Nearby options include Moe's Southwest Grill for Tex-Mex, Wings To Go for chicken dishes, Ninja Japanese Sushi & Grill for sushi lovers, and Panera Bread for coffee and bakery items.
Are there nearby hotels close to Five Guys at 1241 Point Mallard Parkway for out-of-town visitors?
Yes, nearby hotels include Ramada Inn, Econo Lodge, Econo Lodge Decatur South, and Parkway Inn and Suites, making it convenient for guests visiting Decatur to enjoy Five Guys.
What local retail and service stores are near Five Guys Decatur that customers might find useful?
Nearby you can find rue21 for clothing, Complete Dental for dental services, and AT&T Store for mobile phone needs.