Five Guys

4.5
776 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1241 Point Mallard Parkway in Decatur is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1241 Point Mallard Parkway, Decatur, AL
35601, United States

Hours

Reviews

4.5
776 reviews
5 stars
534
4 stars
158
3 stars
44
2 stars
17
1 star
23

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the burgers and fries for being fresh, delicious, and made to order.

Service Issues

Several reviews highlighted inconsistent service, with some customers experiencing delays and lack of attentiveness from staff.

Cleanliness

Most customers noted that the restaurant was clean, although there were a few complaints about hygiene practices among staff.

Pricing Concerns

Many customers felt that the prices were high for the portion sizes, leading to mixed feelings about the value for money.

Customer Experience

While many enjoyed their visits, some reported negative experiences with staff behavior and order accuracy.
  • JC
    Jonalee corwin
    Sep 27, 2025
    5.0
    Five guys has the best burgers and fries
  • NF
    Not a falcons fan
    Aug 16, 2025
    1.0
    Sweet tea was sour. Told an employee. I told them it was SOUR. She said she would put more sugar in it but like.. that’s not what the issue was. The tea was old and needed to be thrown away.
  • VB
    Von Bailey
    Aug 12, 2025
    2.0
    The foods amazing I love a good five guys burger but the staff...questionable. and don't even get me started on the prices!
  • MN
    Megan Nichols
    Aug 11, 2025
    5.0
    Five Guys never disappoints! Fresh, juicy burgers made to order with unlimited toppings, perfectly crispy fries cooked in peanut oil, and creamy, customizable milkshakes. Friendly staff, quick service, and generous portions make every visit worth it. Always consistent, always delicious! We do at least once a week and are never disappointed!
  • JM
    James Markey
    Jul 13, 2025
    5.0
    Very clean restaurant, great staff, fantastic food

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.