Domino's Pizza

3.5
499 reviews
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Business Details

1820 6 th ave se, Decatur, AL
35601, United States
(256) 353-2888
http://www.dominos.com
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About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Decatur? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1820 6 th ave se .

Location

Domino's Pizza
1820 6 th ave se, Decatur, AL
35601, United States

Hours

Reviews

3.5
499 reviews
5 stars
256
4 stars
52
3 stars
26
2 stars
22
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including unresponsive staff, rude interactions, and long wait times for phone calls.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor food quality, leading to dissatisfaction.

Delivery Issues

Several reviews mentioned delays in delivery, cold food upon arrival, and drivers not following delivery instructions.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and timely deliveries.
  • BS
    B S
    3 days ago
    1.0
    I ordered after waiting 5 minutes for someone to pick up the phone….cool it’s Friday y’all are busy I get it. I finally order my order and I have a big family so we order I tell the person I’m paying cash the guy says okay give us 20 minutes, okay great no problem!!! I do a pick up because they said you can’t do cash delivery for over $35 cash which it’s pizza delivery let’s be real who’s order is gonna be $35, but it’s not the guys fault on the phone so okay we will pick up no problem. We wait the 20 minutes and then we go to get our pizza. Pull up at the window and I’m told “the manager canceled y’all’s order because it was cash” managers name is Keaton im told by the poor employee that he left to the wind. My issue is you let me wait 20 minutes no call and y’all took my number so I wait 20 minutes to be told I can’t get the food I ordered and waited for all because I’m paying cash. Which is crazy because you just lost my money when in reality if your a manager why can’t you just call and say hey your gonna have to come order instead of cowering out and letting someone wait 20 minutes for no reason. I’m a General Manager for family entertainment and would never let my managers do this to someone. I want to be contacted or I’ll be contacting and making calls Monday. This is just bad business for the customers and a set up for failure for the employees.
  • AB
    Amber Borden
    3 days ago
    1.0
    Actually it should be no stars since they wanna steal my order I will never order from this location ever again
  • VZ
    Victoria Zendejas
    4 days ago
    5.0
    I ordered through the domino's app. The food was still hot & super fresh. Kelsey got my order here fast & placed neatly by my door. Thank you 😊
  • BB
    Bayleigh Boston
    Dec 26, 2025
    1.0
    Apparently don’t know how to make/deliver a simple pepperoni pizza and apparently not smart enough to answer the phone. Fits the 6th Ave rep. Do better.
  • BS
    Bryan Sutula
    Dec 24, 2025
    1.0
    One of the worst experiences ever having a delivery... Ordered no contact delivery as always.. delivery driver kept knocking on my door, I was on the phone.. instead of leaving my food, NO CONTACT DELIVERY, the APP lets you know when it's delivered.. DRIVER TOOK THE PIZZA WITH HIM, then messaged me, He brought it back and it was cold.. Told him to come pick it back up because he should have never took it to begin with.. driver did pick it back up.. tried calling the Decatur store, they won't answer their phones... Called 4 times, then tried the customer service,.no human beings to talk to again... SO I PAID 20 DOLLARS FOR A 8 DOLLAR PIZZA, THAT I DIDN'T GET TO EAT!!!!!... 110% crappy customer service and communication... Hopefully your other locations have it together better than here... Will never recommend ordering from Domino's and especially this store in Decatur Al... Out 20 dollars and didn't get to eat..sad
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Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Decatur offer?

Domino's Pizza in Decatur offers Specialty Pizzas, New York Style, Handmade Pan, and Parmesan Stuffed Crust pizzas. You can also build your own pizza.

What are the operating hours for delivery and takeout at Domino's Pizza in Decatur?

Delivery and takeout are available from 10:00 AM to midnight Monday through Thursday and Sunday, and from 10:00 AM to 1:00 AM on Fridays and Saturdays.