Business Details
About
Mexican Restaurant
Chipotle Decatur AL is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.6
311 reviews
5 stars
146
4 stars
48
3 stars
28
2 stars
17
1 star
72
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues like hard rice, overcooked meat, and stale chips.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, particularly in the food prep area and restrooms.
Customer Service
While some staff were praised for their friendliness, others received complaints for rudeness and poor service, particularly from management.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, and long wait times for service.
Atmosphere
The restaurant's atmosphere was noted as needing improvement, with comments on cleanliness and overall organization.
- RGRanley Gousse6 days ago1.0Ordered a catered lunch for a client. Nearly $200 and all they sent was rice and meat. Literally no sour cream, no cheese, no guac, no salsas. None of that. And all of it was ordered. I could understand missing one item but how do you forget multiple essential items to build your own bowls. Awful experience and you'd think I'd have a resolution within hours but nope still waiting. Never will cater from here again and likely never Chipotle again.
- VCVladimir CalcanoNov 17, 20255.0Amanda is truly outstanding! Every time I visit this Chipotle, she greets customers with genuine kindness and a warm smile. Her positive attitude and willingness to help create an exceptional experience from start to finish. She is patient, attentive, and always goes above and beyond to make sure everything is perfect. Her professionalism combined with her great human quality makes her stand out in the best way. Chipotle is lucky to have someone like Amanda—her service is consistently exceptional!
- HDHorizon Dreamz1904Oct 29, 20252.0Food always makes my stomach turn!! Little portions and hard rice! The customer service is very bad with trolls and people who just stare!
- JFJak FullerOct 14, 20252.0Need to cut the meat finer and the streak could be less chewy.
- AJAllison J.Oct 8, 20253.0Love the food of course, the service has always been nice to me, just the atmosphere I’ll say need a little take care. The place is nice, but the restroom is pretty dirty. If you’re just taking out I guess is fine!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Decatur AL serve?
Chipotle Mexican Grill in Decatur AL offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill in Decatur AL?
Chipotle Mexican Grill in Decatur AL is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Decatur AL?
It is located at 1109 Beltline Rd SE, Decatur, AL 35601, in the Morgan sublocality.
Does Chipotle Mexican Grill offer online ordering options?
Yes, you can order online via their website at https://order.chipotle.com/ or by using the Chipotle app available in the Apple App Store.
How can I contact Chipotle Mexican Grill in Decatur AL via email or phone?
You can email them at AL.3518.Decatur@chipotle.com or call +1 256-280-3833.
Is Chipotle Mexican Grill welcoming to the LGBTQ community?
Yes, Chipotle Mexican Grill in Decatur AL welcomes LGBTQ customers.
What nearby places of interest can I visit when I go to Chipotle Mexican Grill in Decatur?
Nearby places include Kroger supermarket, Olive Garden Italian restaurant, and Hobby Lobby arts and crafts store, which you can visit before or after enjoying your meal at Chipotle.
Are there services for car maintenance near Chipotle Mexican Grill in Decatur AL?
Yes, nearby services include Tire Discounters, Pep Boys Auto Service & Tires, and Kroger Fuel Center for fuel and automotive needs.
Where can I find pet care services near Chipotle Mexican Grill in Decatur AL?
Vetco Vaccination Clinic and Vetco Total Care Animal Hospital are nearby for pet health and care services, and Petco offers pet supplies and grooming.
Are there other dining options close to Chipotle Mexican Grill in Decatur AL?
Yes, you can find additional dining options such as Milo's Hamburgers, Slim Chickens, and Rock N Roll Sushi nearby.