Baskin-Robbins

3.4
182 reviews

About

Ice Cream ShopDessert ShopCake Maker
Visit your local Baskin-Robbins at 1024 6th Ave SE, Decatur, AL — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
1024 6th Ave SE, Decatur, AL
35601, United States

Hours

Reviews

3.4
182 reviews
5 stars
79
4 stars
29
3 stars
11
2 stars
16
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and disorganization during their visits.

Flavor Availability

Many reviews mentioned that the location often runs out of popular ice cream flavors and ingredients, leading to customer dissatisfaction.

Cleanliness Concerns

Several customers noted unsanitary conditions, particularly in the bathrooms and overall cleanliness of the establishment.

Mixed Product Quality

While some customers enjoyed the ice cream, others complained about stale cones and small portion sizes.

Customer Experience

Overall, many customers expressed disappointment with their experiences, indicating a decline in quality and service compared to previous visits.
  • PB
    PASTOR BOSWELL
    Nov 17, 2025
    2.0
    Asked what type cone for ice cream gave wafer cone no napkin. Asked for napkin immediately! Then handed second cone a minute later no napkin. Ignorant individual? Wafer cones were stale. How is that possible?
  • LB
    Lulu Bouquet
    Dec 3, 2023
    1.0
    Nunca tienen nada Sucio y no hay personal
  • AE
    Abigail Eaglebarger
    Dec 20, 2021
    5.0
    I love the daiquiri ice. Its my favorite.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.