Brand Certified
Arby's
3.9(835 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
2120 6th Ave Se, Decatur, AL
35601, United States
Certified by Arby's • Mar 01, 2026
(256) 353-0805
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/al/decatur/2120-6th-ave-se/store-1022
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
3.9
835 reviews
5 stars
385
4 stars
219
3 stars
98
2 stars
50
1 star
83
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, rude staff, and long wait times, particularly in the drive-thru.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and issues with freshness.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, many reviews highlighted a lack of professionalism and poor customer service.
Cleanliness
Several customers noted unsanitary conditions, particularly with drink machines and the dining area.
Operational Problems
Customers expressed frustration with inconsistent hours of operation and issues with mobile ordering.
- SDSabrina Dugger5 days ago2.07140 store went through the drive-through the girl didn’t speak to me at all. She was talking to somebody through a earbud, Didn’t say a word to me.
- JBJohn BuckelewDec 25, 20255.025Dec25 - One person showed up to work. Fantastic job young man.
- CTCarlene TerryDec 5, 20254.0Food is good when fresh.
- SKSarah KingNov 23, 20255.0I always love a trip to Arby's!! Classic roast beef sandwiches are the best!!!
- AVAldo VazquezNov 7, 20251.0First time visiting this Arby's and it will be the last. Terrible service and the food tasted like rancid oil.
Brand Certified Facts from Arby's
This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website