Arby's

3.9
833 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2120 6th Ave Se, Decatur, AL
35601, United States

Hours

Reviews

3.9
833 reviews
5 stars
384
4 stars
219
3 stars
98
2 stars
49
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Food quality was inconsistent, with some customers receiving cold or poorly prepared items, while others enjoyed fresh and tasty meals.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty drink machines and sticky floors.

Staff Performance

Some staff members received praise for their friendliness and helpfulness, while others were criticized for their attitude and lack of attention.
  • JB
    John Buckelew
    Dec 25, 2025
    5.0
    25Dec25 - One person showed up to work. Fantastic job young man.
  • CT
    Carlene Terry
    Dec 5, 2025
    4.0
    Food is good when fresh.
  • SK
    Sarah King
    Nov 23, 2025
    5.0
    I always love a trip to Arby's!! Classic roast beef sandwiches are the best!!!
  • AV
    Aldo Vazquez
    Nov 7, 2025
    1.0
    First time visiting this Arby's and it will be the last. Terrible service and the food tasted like rancid oil.
  • AL
    Aaron Lindsey
    Oct 11, 2025
    1.0
    PATHETIC