Service Issues
Customers frequently reported slow service, rude staff, and long wait times, particularly in the drive-thru.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and issues with freshness.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, many reviews highlighted a lack of professionalism and poor customer service.
Cleanliness
Several customers noted unsanitary conditions, particularly with drink machines and the dining area.
Operational Problems
Customers expressed frustration with inconsistent hours of operation and issues with mobile ordering.