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Arby's

4.0
(906 reviews)
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Business Details

2714 Spring Ave Sw, Decatur, AL
35603, United States
(256) 355-2002
http://www.arbys.com/locations/us/al/decatur/2714-spring-ave-sw/store-7140
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2714 Spring Ave Sw, Decatur, AL
35603, United States

Hours

Reviews

4.0
906 reviews
5 stars
456
4 stars
236
3 stars
91
2 stars
46
1 star
77

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, old, or poorly prepared items, and inconsistent portion sizes.

Service Issues

Numerous reviews highlighted slow service, rude staff, and incorrect orders, leading to customer dissatisfaction.

Cleanliness

Several customers noted cleanliness problems in the restaurant, including dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised friendly service and good food at certain locations.
  • NN
    Nicfin36
    Jan 30, 2026
    3.0
    Shrinkflation has hit Arby's big-time. I went to lunch with my coworker, I ordered with a coupon that was supposed to be a coupon for 2 people. It included two roast beef sandwiches. My sandwich had only 2 slivers of roast beef. So this is what it has come to Arby's? I had another coupon that I used to buy 2 more roast beef sandwiches just to get full, as the sandwiches are so pitiful. Not a good sign for Arby's.
  • RC
    Raul Castillo
    Jan 29, 2026
    1.0
    Took a Reuben sandwich home to 'fix' it. (Arby's doesn't grill bread in butter). When I got home, I found out that it needed a major overhaul. A small sliver of beef, small amount of saurkraut and no Swiss cheese. I guess Arby's policy is "Do it your darnn self service"
  • JN
    Johnda Nelms
    Jan 3, 2026
    5.0
    Love it
  • JN
    Johnda Nelms
    Jan 2, 2026
    5.0
    Love it
  • BH
    Brandon Hefner
    Dec 8, 2025
    5.0
    Cleanliness: 5/5, staff: 5/5, quality of food: 5/5. Coming in during a lunch rush I was greeted and even complimented. I took some time to scan the menu before ordering and with a classic bacon burger. The food came out hot in a matter of minutes and there were plenty of sauces for me to choose from. The interior was pleasant and clean along with the bathrooms being well taken care of. Overall, best Arby's I have visited in a while. Thanks for the coupons!
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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