Whataburger

Reviews

• TL

  Trace Lewis

  5 days ago
  1.0
  First of all, they usually tape your receipt to the bag, i didnt get a reciept, They got my order wrong. So I took a picture of it and went back to try and get my food, and they lady at the window was i assume a manager from the black clothing. Acted cocky and blew me off said I didnt have a ticket and she didnt see me come through and slammed the slide door in my face. What is wrong with this state, almost every place I've been too...
• AM

  Arian Martin

  Feb 23, 2026
  5.0
  I love this whataburger! It is the best branch in baldwin county! Great service, great staff, and the food is always wonderful. And all of these qualities are rare to find in the fast food industry these days. Thank you all for always being great all the way around!
• DK

  Dale Kelly

  Feb 22, 2026
  1.0
  Worst place ever workers standing around at the order station asked if I could order here. They stated you could order at kiosk which half assed worked. All while workers playing on their phones instead of helping customer. I work in customer service so I understand behavior like this is unacceptable
• JP

  Jeffery Payne

  Feb 14, 2026
  5.0
  Salih is very motivated and is an excellent ambassador, he made sure all customers were taken care of. I would definitely come back to this store when I'm in the area. The food was very delicious and everything was properly prepared as requested and delivered in a timely manner. The restaurant was very clean and tables were cleared off quickly
• WM

  W M

  Feb 9, 2026
  1.0
  I am posting this to share the experience conveyed to me by an elderly man taking his mother to doctor then trying to get food needed for medication. He said “they put in a kiosk and no one would help us” I am tech savvy but do not use kiosks by choice. He could have had an emergency as he is diabetic and food is important and confusion a symptom when sugar levels are imbalanced. Your business needs to have a trained employee whose job is to help people navigate your menu access changes or just to help anyone needing help with the kiosk. Better yet just don’t use them. If I don’t get a helpful person I don’t spend money with that company. Example I have not shopped with McDonald’s in over a year reason kiosks. I look for a small business with people working. Investing in people that do a job well is still better than machines. Go to vending machines if running a restaurant is too much effort. Would love to share a great experience about great food as the chain has been a favorite. Unfortunately no one ate because no one would help a 60 yo man and an 80+ year old woman order food.

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